Dear Arno

Should I do a "formal" test - ie force the error and if it does occur
again report the bug?

It would not be hard to set up - just load the autochanger with cartridges
that cannot be appended, recycled etc.

Regards
Stephen Carr

Arno Lehmann wrote:
> Hi,
>
> 06.09.2007 00:07,, Support wrote::
>> Dear Arno
>>
>> Yes I do have the heart beat interval set to 2 minutes.
>>
>> I will remove it.
>
> This is definitely a bug then... I encountered it in one installation,
> but never got around to verify and report it.
>
>> I had put it there to see if it would help with client disconnects  it
>> did
>> not.
>
> Just use the heartbeat setting on the client side - in my case, that
> worked. Obviously, it won't help if it's not the connection timeout
> that gets you into trouble.
>
>> FYI If a client disconnects I found out the default TCP timeout of 2
>> hours
>> is timed from the initial connection time.
>
> Interesting... I would have thought it should start at the last
> succesful transfer of data, but, when a client is not responding at
> all, that would be the connection setup itself...
>
> Arno
>
>> Thanks
>> Stephen Carr
>>
>> Arno Lehmann wrote:
>>> Hello,
>>>
>>> 05.09.2007 07:00,, Support wrote::
>>>> Dear All
>>>>
>>>> Anyone have an idea as to where I can change a setting to reduce the
>>>> frequency of "Bacula: Intervention needed ..." that occur every 2
>>>> minutes.
>>> Normally it sends mail immediately, after one hour, two hours, four
>>> hours, and so on...
>>>
>>>> This happened when I forgot to change tapes in an autoloader and for 5
>>>> hours got a 150+ emails requesting I mount another volume.
>>>>
>>>> I would like an email every 15 or 20 minutes.
>>>>
>>>> I think this maybe autoloader/autochanger specific as sometime back I
>>>> had
>>>> a similar pronlem with a DLT unit and it sent an email every 20
>>>> minutes.
>>>>
>>>> My suspicion is the fix or hack is in wait.c in /stored
>>> Is it possible you have a heartbeat interval set in the SD?
>>>
>>> Arno
>>>
>>>> Thanks
>>>> Stephen Carr
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
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>>> --
>>> Arno Lehmann
>>> IT-Service Lehmann
>>> www.its-lehmann.de
>>>
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>>>
>>
>>
>>
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> --
> Arno Lehmann
> IT-Service Lehmann
> www.its-lehmann.de
>
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