Am 07.05.24 um 18:21 schrieb Rob Gerber:
Wait a sec - look at this again:

# mtx -f /dev/sg4 status
    Storage Changer /dev/sg4:1 Drives, 8 Slots ( 0 Import/Export )
Data Transfer Element 0:Full (Storage Element 4 Loaded):VolumeTag =
CMR921L6
        Storage Element 1:Full :VolumeTag=CMR904L6
        Storage Element 2:Full :VolumeTag=CMR933L6
        Storage Element 3:Full :VolumeTag=CMR902L6
        Storage Element 4:Empty
        Storage Element 5:Full :VolumeTag=ARC954L6
        Storage Element 6:Full :VolumeTag=ARC946L6
        Storage Element 7:Full :VolumeTag=ARC943L6
        Storage Element 8:Full :VolumeTag=ARC939L6

It says data transfer element full with the tape from slot 4. Is that still the current status? Maybe there is a tape stuck in the robot's tape changer!

I suggest doing
mtx -f /dev/sg4 status
See what it says now. Maybe it was in the middle of moving the tape, but if it still says that, then the tape might be stuck.

Also,
<Snip>
mtx: Request Sense: Error Code=70 (Current)
mtx: Request Sense: Sense Key=Illegal Request
...
mtx: Request Sense: Additional Sense Code = 53
mtx: Request Sense: Additional Sense Qualifier = 03
</Snip>

Chatgpt 4 says that this error code with qualifying sense codes means the tape library believes it's physically impossible to remove the media. Usually caused by mechanical issues, misalignment, jammed media, or physically damaged tape or drive. Maybe a sticker came off the tape and it's jammed?

Chatgpt 4:
"MTX Load/Unload Failure: The mtx command failure with the sense key "Illegal Request" and the additional sense code of 53 03 indicates a "Media load or eject failed". This usually happens because the tape drive believes it is physically impossible to load or unload the tape, potentially due to mechanical issues, a misalignment, or a physically damaged tape or drive."

I am unable to find a cross reference to validate chatgpt's claim about the meaning of the error code. On my phone right now, so limited access to systems I administer.

Thanks, Rob, for all your feedback.

It's getting late here already and I spent all day around this.

I can't check things on site, I am a few hundred kms away from that installation, and the admin there gets back tomorrow morning.

Still trying to get at least one tape labelled for the daily jobs to run

I could label it, then I try to mount it:

*mount
Automatically selected Catalog: MyCatalog
Using Catalog "MyCatalog"
Automatically selected Storage: HP-Autoloader
Enter autochanger slot: 1
3304 Issuing autochanger "load Volume , Slot 1, Drive 0" command.
3305 Autochanger "load Volume , Slot 1, Drive 0", status is OK.
[SE0203] The Volume= on device="HP-Ultrium" (/dev/nst0) appears to be unlabeled. 3902 Cannot mount Volume on Storage Device ""HP-Ultrium" (/dev/nst0)" because: Read label block failed: requested Volume "" on Tape device "HP-Ultrium" (/dev/nst0) is not a Bacula labeled Volume, because: ERR=[SE0203] The Volume= on device="HP-Ultrium" (/dev/nst0) appears to be unlabeled.
3905 Device ""HP-Ultrium" (/dev/nst0)" open but no Bacula volume is mounted.
If this is not a blank tape, try unmounting and remounting the Volume.

So I am caught in some strange loop here.

-

"update slots" in bacularis:


Device "HP-Autoloader" has 8 slots.
Connecting to Storage daemon HP-Autoloader at samba:9103 ...
3306 Issuing autochanger "list" command.
Catalog record for Volume "CMR904L6" is up to date.
Catalog record for Volume "CMR933L6" is up to date.
Volume "CMR902L6" not found in catalog. Slot=4 InChanger set to zero.
Catalog record for Volume "ARC954L6" is up to date.
Catalog record for Volume "ARC946L6" is up to date.
Catalog record for Volume "ARC943L6" is up to date.
Catalog record for Volume "ARC939L6" is up to date.
quit

-

the whole loader was rebooted multiple times

the admin removed all tapes and reloaded the magazines

ran cleaning tape a few times

we see "media attention" in the WebGUI sometimes, but I can't tell what that means ...

thanks. getting tired and hungry also ...





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