Hi,

I gave a BASE2 talk and demo the other week at a sister institute of
ours where they are considering introducing BASE2, and the feedback we
got from users there -- and from users at our own institute -- was quite
an insight into how things look from the user's perspective.

Basically, the upshot of it is that getting data into BASE is still so
difficult that it puts people off using BASE, and that is even with the
Tab2Mage importer (they did like BASE otherwise though!). At the demo
one of the users said that he had been trying to make a Tab2Mage
spreadsheet (by hand) to submit to ArrayExpress, and basically gave up
on it because it was way too difficult (this case did not involve BASE).


At our own institute here we have decided not to let lab biologists near
BASE at all because it is well beyond their level of computer literacy,
and instead all our data handling is done by a single admin-type guy
(himself a biologist but fairly computer literate). 

However, even he came very close to giving up on BASE completely after
trying to manually put data for his first MIAME compliant experiment
into BASE (that's with me helping him), and he kept on referring to the
fact that he had previously submitted data to ArrayExpress using the
MIAMEExpress web interface without having had any previous training or
without reading a manual. 

We didn't use the Tab2Mage importer on that occasion because a) it still
has major issues that need fixing before it's ready for production use,
b) because our admin guy felt that Tab2Mage was too complicated for his
liking, and c) because we felt that it would probably aid our
understanding of BASE to do it manually, at least the first time round.

So there are a number of conclusions to be drawn from this and from my
previous experience of writing stuff for biologists:

1. Levels of computer literacy in the biologist community are low,
especially compared with physicists and chemists etc. 
2. If stuff is too difficult to use, biologists do not use it and
instead go back to their old ways (copy-and-paste, data in files without
any backups, that sort of thing).
3. Users don't read the manual. 
4. A significant effort is required to make the data entry into BASE
easier than it is at the moment, and that includes the Tab2Mage import. 

Personally, I come from a school of thought that works along the lines
of "the customer is always right". I believe firmly that if we cannot
make people use our software then we may as well not bother writing it
in the first place. 

My immediate ideas for making some progress here are:

- Write a BASE plugin that basically uses a lot of the Tab2Mage importer
code but bypasses Tab2Mage completely, and instead gathers the required
info for the entire experiment through the BASE user interface (i.e. the
plugin dialog) in a well-annotated fashion that requires no previous
training or reading of manuals, and then imports the raw data files from
a zip file. 

OR

- Write a separate, standalone web application that basically talks the
user through the process of making a Tab2Mage spreadsheet and writes the
user input to a tab2mage file in the background. The user can then
download this and import their data into BASE using the Tab2Mage
importer. This scenario obviously depends on the outstanding issues with
the Tab2Mage importer to be fixed, and for it to be maintained too. 

I think the web application scenario is perhaps the better one in terms
of component reuse, as it doesn't require any more code to be written
than is really necessary, and we would be happy to write and host this
at our end here (and of course pass it on to anyone who wants to host it
locally at their end). I also think it would be useful for non-BASE
users that want to just manually make a Tab2Mage spreadsheet and submit
it to ArrayExpress. 

Sorry -- this has been a bit of an epic rant, but I think there is an
urgent need for discussion (and then action!) here.

Cheers

Micha


==================================
Dr Micha M Bayer
Bioinformatics Specialist
Genetics Programme
The Scottish Crop Research Institute
Invergowrie
Dundee
DD2 5DA
Scotland, UK
Telephone +44(0)1382 562731 ext. 2309
Fax +44(0)1382 562426
http://www.scri.ac.uk/staff/michabayer
==================================
 

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