Well, usually stuff I hear about on the news does not actually directly impact my real life, but this time is different.

So BaseSpace.net is a small data center company that has been in operation since 2000. Some of you have seen me post about it here before. At the peak I had revenue of around $50k in a year, which I was pretty proud of. It is down to much less now, but still enough to pay for health insurance. Because of politics (the national kind, not the office kind that probably impacts sysadmins more often), my old health plan is not available next year. So I researched new ones. For tax reasons I want to buy health care through BaseSpace. I carefully read all the small print, made sure BaseSpace was eligible. Sent in my application, payment, proof that I was a real company (schedule C). All of that was fine, except that today, with 6 days left to the end of the year, I got a phone call telling me that the rules changed and you now can not apply for health insurance as a business unless you have at least 1 non-family employee.

That sucks, but that is not why I need your help. So then I went to the MA health connector. I filled out the application (some web UI / javascript problems, but survivable), and then I got this error:

BE-008 : Unable to process your request due to service errors, please contact the System Administrator

So does anyone know the System Administrator for mahealthconnector.org?

Whois shows the IP address as assigned to Logicworks Corporation, New York. I'm guessing however that they are merely the data center provider and the actual System Administrator is someone else.

Gaah.

 - Alex Aminoff
   BaseSpace.net

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