Alas: 

On 27 Dec 2013, at 12:33 , Edward Ned Harvey (bblisa4) <[email protected]> 
wrote:

>> From: bblisa [mailto:[email protected]] On Behalf Of Alex Aminoff
>> 
>> Someday, I would like to hear a postmortem on the MA and/or federal web
>> site problems from an IT perspective. It may be difficult to do that
>> without turning into political flamage, but I am genuinely interested in
>> what happened and why.
> 
> Well, mahealthconnector.org has been around for several years, and there 
> wasn't any sudden huge surge of people hitting it all at once, and so forth.  
> So problem incidences such as yours, as far as I have heard, are unusual and 
> isolated, and transient.

Actually, the Mass. site is in terrible shape.  Although you're correct that it 
has been in place for a while, changes in the federal law, along with the 
addition of functionality to verify eligibility, have broken the site badly.  
The Commonwealth is sufficiently upset with the vendor (CGI - yes, the same as 
the federal site) that they have cut off payments until the problems have been 
fixed.

Yesterday in the Globe: http://bit.ly/1cWNOU9 .

So, Alex, you're _not_ alone.  Glad you're now covered, but like almost 
everyone else, it wasn't pretty.

_KMP
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