did you ever get it fix? I'm having the same problem On Monday, June 24, 2013 9:14:34 AM UTC-4, Gerald wrote: > > Richardson,tx > > Gerald > > > On Mon, Jun 24, 2013 at 8:13 AM, Richard Pesce > <pe...@pescetech.com<javascript:> > > wrote: > >> Sweet! Thank you! >> >> Where is the depot? >> On Jun 24, 2013 5:07 AM, "Gerald Coley" >> <ger...@beagleboard.org<javascript:>> >> wrote: >> >>> You pay shipping to the depot. They pay shipping back. Repairs are free >>> as long as there is no obvious abuse. >>> >>> Depending on where you live, another board may end up being cheaper, but >>> it is hard to say. >>> >>> Gerald. >>> >>> >>> On Sun, Jun 23, 2013 at 10:50 PM, Richard Pesce >>> <pe...@pescetech.com<javascript:> >>> > wrote: >>> >>>> Just curious, if the usb is damaged. (which I don't suspect) >>>> >>>> What is the cost for repairs, shipping etc? >>>> >>>> I might just buy another board since this one is still usable sans the >>>> usb connection. >>>> >>>> What is the cost for shipping etc if it isn't damaged? >>>> >>>> Thanks! >>>> On Jun 23, 2013 8:20 PM, "Richard Pesce" >>>> <pe...@pescetech.com<javascript:>> >>>> wrote: >>>> >>>>> Eesh! Ok, but I don't know how I could have damaged it when all I >>>>> did was flash the update! >>>>> >>>>> Either way, I'm very excited to get it working again! >>>>> On Jun 23, 2013 8:15 PM, "Gerald Coley" >>>>> <ger...@beagleboard.org<javascript:>> >>>>> wrote: >>>>> >>>>>> Sounds like you may have damaged the USB connection then. Might as >>>>>> well do an RMA and get it sent in to be checked. If it tests good, well >>>>>> we >>>>>> can take it from there and see what we can figure out. >>>>>> >>>>>> http://beagleboard.org/Support/RMA >>>>>> >>>>>> Gerald >>>>>> >>>>>> >>>>>> On Sun, Jun 23, 2013 at 10:12 PM, Richard Pesce >>>>>> <pe...@pescetech.com<javascript:> >>>>>> > wrote: >>>>>> >>>>>>> Hey Gerald, >>>>>>> >>>>>>> Attached are the screenshots.... There were 3 devices connected >>>>>>> before attaching the BBB and 3 afterwards... >>>>>>> >>>>>>> I'm not sure what to do next! >>>>>>> >>>>>>> >>>>>>> On Sun, Jun 23, 2013 at 8:01 PM, Gerald Coley < >>>>>>> ger...@beagleboard.org <javascript:>> wrote: >>>>>>> >>>>>>>> Ahh, OK. That makes a difference. Try the utility and see if it >>>>>>>> shows up an d it may be missing the driver or there is something it >>>>>>>> does >>>>>>>> not like. >>>>>>>> >>>>>>>> Gerald >>>>>>>> >>>>>>>> >>>>>>>> On Sun, Jun 23, 2013 at 9:57 PM, Richard Pesce >>>>>>>> <pe...@pescetech.com<javascript:> >>>>>>>> > wrote: >>>>>>>> >>>>>>>>> Thanks, I will try that now! >>>>>>>>> >>>>>>>>> I should clarify, I'm able to ssh in via the network (cat5) but >>>>>>>>> not via usb. >>>>>>>>> On Jun 23, 2013 7:53 PM, "Gerald Coley" >>>>>>>>> <ger...@beagleboard.org<javascript:>> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> What I can't figure out is why it worked once and not after the >>>>>>>>>> updates. And the fact that you can SSH in says the USB is working >>>>>>>>>> fine as >>>>>>>>>> it uses the USB connection for that. I have windows 7 myself. >>>>>>>>>> >>>>>>>>>> There is utility that FTDI has that lets you look at all of the >>>>>>>>>> USB ports. Try this and see if the USB port shows up. when plugged >>>>>>>>>> in and >>>>>>>>>> goes away if you remove it. >>>>>>>>>> >>>>>>>>>> http://www.ftdichip.com/Support/Utilities/usbview.zip >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Gerald >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Sun, Jun 23, 2013 at 9:46 PM, Richard Pesce < >>>>>>>>>> pe...@pescetech.com <javascript:>> wrote: >>>>>>>>>> >>>>>>>>>>> Sure thing! The device doesn't show up on either of my windows >>>>>>>>>>> 7 machines. >>>>>>>>>>> >>>>>>>>>>> No new devices appear in my device list, no new drives in >>>>>>>>>>> computer management and no tell tale hot plug sound of the usb >>>>>>>>>>> connection >>>>>>>>>>> either. >>>>>>>>>>> >>>>>>>>>>> I'll try again soon on a few more windows machines. >>>>>>>>>>> >>>>>>>>>>> Are there any logs or further troubleshooting I can do? >>>>>>>>>>> >>>>>>>>>>> Thanks again for the assistance! I appreciate it! >>>>>>>>>>> On Jun 23, 2013 7:39 PM, "Gerald Coley" >>>>>>>>>>> <ger...@beagleboard.org<javascript:>> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>>> OK. Those instructions are fine. I wrote them. If you can SSH >>>>>>>>>>>> in, then the HW is working fine. >>>>>>>>>>>> >>>>>>>>>>>> So I think the issue is on the Windows 7 side. Can you look in >>>>>>>>>>>> Explorer and see if the BeagleBone device shows up at all? >>>>>>>>>>>> >>>>>>>>>>>> Gerald >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Sun, Jun 23, 2013 at 9:35 PM, Richard Pesce < >>>>>>>>>>>> pe...@pescetech.com <javascript:>> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Hey Gerald! >>>>>>>>>>>>> >>>>>>>>>>>>> No, I followed the instructions on: >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> http://circuitco.com/support/index.php?title=Updating_The_Software >>>>>>>>>>>>> >>>>>>>>>>>>> Which said: >>>>>>>>>>>>> To force a boot from the microSD card, delete the MLO file in >>>>>>>>>>>>> the FAT partition of the eMMC. >>>>>>>>>>>>> >>>>>>>>>>>>> I removed the file while ssh'd in, and verified that it >>>>>>>>>>>>> booted the different version. >>>>>>>>>>>>> >>>>>>>>>>>>> Still no joy! >>>>>>>>>>>>> On Jun 23, 2013 7:30 PM, "Gerald Coley" < >>>>>>>>>>>>> ger...@beagleboard.org <javascript:>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> Did you hold the boot button down when you powered on the >>>>>>>>>>>>>> board? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Gerald >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Sun, Jun 23, 2013 at 9:23 PM, Richard Pesce < >>>>>>>>>>>>>> richar...@gmail.com <javascript:>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> I flashed this SD boot >>>>>>>>>>>>>>> image<https://s3.amazonaws.com/angstrom/demo/beaglebone/Angstrom-Cloud9-IDE-GNOME-eglibc-ipk-v2012.12-beaglebone-2013.06.06.img.xz> >>>>>>>>>>>>>>> and >>>>>>>>>>>>>>> still the BBB will not mount as a usb drive as it did when I >>>>>>>>>>>>>>> received it. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Any suggestions? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Thursday, June 20, 2013 9:31:44 PM UTC-7, Richard Pesce >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Hello all! >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I recently received my Beaglebone Black. I followed the >>>>>>>>>>>>>>>> getting started guide >>>>>>>>>>>>>>>> HERE<http://beagleboard.org/Getting%20Started>, >>>>>>>>>>>>>>>> installed the drivers. Afterwards I was able to connect to >>>>>>>>>>>>>>>> http://192.168.7.2 and use cloud9 etc. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I got to the "Update board with latest software" portion >>>>>>>>>>>>>>>> and downloaded >>>>>>>>>>>>>>>> BBB-eMMC-flasher-2013.06.06.img.xz<https://s3.amazonaws.com/angstrom/demo/beaglebone/BBB-eMMC-flasher-2013.06.06.img.xz> >>>>>>>>>>>>>>>> and >>>>>>>>>>>>>>>> flashed the eMMC successfully. I removed the power, ejected >>>>>>>>>>>>>>>> the uSD and >>>>>>>>>>>>>>>> then connected to the computer via USB and the BBB wouldn't >>>>>>>>>>>>>>>> mount as a USB >>>>>>>>>>>>>>>> drive. Fearing the update failed, I tried again with the same >>>>>>>>>>>>>>>> image. That >>>>>>>>>>>>>>>> failed... so I tried >>>>>>>>>>>>>>>> BBB-eMMC-flasher-2013.06.20.img.xz<https://s3.amazonaws.com/angstrom/demo/beaglebone/BBB-eMMC-flasher-2013.06.20.img.xz> >>>>>>>>>>>>>>>> from >>>>>>>>>>>>>>>> HERE<http://circuitco.com/support/index.php?title=Updating_The_Software> >>>>>>>>>>>>>>>> and >>>>>>>>>>>>>>>> flashed again... still no USB drive. I then tried >>>>>>>>>>>>>>>> BBB-eMMC-flasher-2013.06.17.img.xz<http://downloads.angstrom-distribution.org/demo/beaglebone/BBB-eMMC-flasher-2013.06.17.img.xz> >>>>>>>>>>>>>>>> from >>>>>>>>>>>>>>>> HERE<http://downloads.angstrom-distribution.org/demo/beaglebone/>... >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> still no USB drive. In a last ditch effort I tried (Current >>>>>>>>>>>>>>>> Production >>>>>>>>>>>>>>>> Image) >>>>>>>>>>>>>>>> BBB-eMMC-flasher-2013.05.20.img.xz<https://s3.amazonaws.com/angstrom/demo/beaglebone/BBB-eMMC-flasher-2013.05.20.img.xz> >>>>>>>>>>>>>>>> from >>>>>>>>>>>>>>>> HERE<http://circuitco.com/support/index.php?title=Updating_The_Software>... >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> still no USB drive. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> LINUX: >>>>>>>>>>>>>>>> It is important to note that I could SSH into all of these >>>>>>>>>>>>>>>> installs (not at http://192.168.7.2 though), and verified >>>>>>>>>>>>>>>> that everything worked.... I can see /dev/mmcblk0p1 is >>>>>>>>>>>>>>>> mounted >>>>>>>>>>>>>>>> at /media/BEAGLEBONE (with my most current flash) and all the >>>>>>>>>>>>>>>> files are >>>>>>>>>>>>>>>> present. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> WINDOWS: >>>>>>>>>>>>>>>> I searched in device manager and could not see the BBB at >>>>>>>>>>>>>>>> all or any unknown or not working hardware. And in computer >>>>>>>>>>>>>>>> management/Disk management there isn't anything present. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I have attempted other computers (WIN7) and multiple USB >>>>>>>>>>>>>>>> ports.... same issue, >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Anyone have any suggestions? I'm sure I am missing >>>>>>>>>>>>>>>> something obvious. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Thank you in advance! >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>>>>>>> --- >>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>> Google Groups "BeagleBoard" group. >>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails >>>>>>>>>>>>>>> from it, send an email to >>>>>>>>>>>>>>> beagleboard...@googlegroups.com<javascript:> >>>>>>>>>>>>>>> . >>>>>>>>>>>>>>> For more options, visit >>>>>>>>>>>>>>> https://groups.google.com/groups/opt_out. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Gerald >>>>>>>>>>>>>> >>>>>>>>>>>>>> ger...@beagleboard.org <javascript:> >>>>>>>>>>>>>> g-co...@ti.com <javascript:> >>>>>>>>>>>>>> http://beagleboard.org/ >>>>>>>>>>>>>> http://circuitco.com/support/ >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>>>>>> --- >>>>>>>>>>>>>> You received this message because you are subscribed to a >>>>>>>>>>>>>> topic in the Google Groups "BeagleBoard" group. >>>>>>>>>>>>>> To unsubscribe from this topic, visit >>>>>>>>>>>>>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe >>>>>>>>>>>>>> . >>>>>>>>>>>>>> To unsubscribe from this group and all its topics, send an >>>>>>>>>>>>>> email to beagleboard...@googlegroups.com <javascript:>. >>>>>>>>>>>>>> >>>>>>>>>>>>>> For more options, visit >>>>>>>>>>>>>> https://groups.google.com/groups/opt_out. >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>>>>> --- >>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>> Google Groups "BeagleBoard" group. >>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>> it, send an email to beagleboard...@googlegroups.com<javascript:> >>>>>>>>>>>>> . >>>>>>>>>>>>> For more options, visit >>>>>>>>>>>>> https://groups.google.com/groups/opt_out. >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Gerald >>>>>>>>>>>> >>>>>>>>>>>> ger...@beagleboard.org <javascript:> >>>>>>>>>>>> g-co...@ti.com <javascript:> >>>>>>>>>>>> http://beagleboard.org/ >>>>>>>>>>>> http://circuitco.com/support/ >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>>>> --- >>>>>>>>>>>> You received this message because you are subscribed to a topic >>>>>>>>>>>> in the Google Groups "BeagleBoard" group. >>>>>>>>>>>> To unsubscribe from this topic, visit >>>>>>>>>>>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe >>>>>>>>>>>> . >>>>>>>>>>>> To unsubscribe from this group and all its topics, send an >>>>>>>>>>>> email to beagleboard...@googlegroups.com <javascript:>. >>>>>>>>>>>> For more options, visit >>>>>>>>>>>> https://groups.google.com/groups/opt_out. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>>> --- >>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>> Google Groups "BeagleBoard" group. >>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>> it, send an email to beagleboard...@googlegroups.com<javascript:> >>>>>>>>>>> . >>>>>>>>>>> For more options, visit https://groups.google.com/groups/opt_out >>>>>>>>>>> . >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Gerald >>>>>>>>>> >>>>>>>>>> ger...@beagleboard.org <javascript:> >>>>>>>>>> g-co...@ti.com <javascript:> >>>>>>>>>> http://beagleboard.org/ >>>>>>>>>> http://circuitco.com/support/ >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>>> --- >>>>>>>>>> You received this message because you are subscribed to a topic >>>>>>>>>> in the Google Groups "BeagleBoard" group. >>>>>>>>>> To unsubscribe from this topic, visit >>>>>>>>>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe >>>>>>>>>> . >>>>>>>>>> To unsubscribe from this group and all its topics, send an email >>>>>>>>>> to beagleboard...@googlegroups.com <javascript:>. >>>>>>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> -- >>>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>>> --- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "BeagleBoard" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to beagleboard...@googlegroups.com <javascript:>. >>>>>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Gerald >>>>>>>> >>>>>>>> ger...@beagleboard.org <javascript:> >>>>>>>> g-co...@ti.com <javascript:> >>>>>>>> http://beagleboard.org/ >>>>>>>> http://circuitco.com/support/ >>>>>>>> >>>>>>>> -- >>>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>>> --- >>>>>>>> You received this message because you are subscribed to a topic in >>>>>>>> the Google Groups "BeagleBoard" group. >>>>>>>> To unsubscribe from this topic, visit >>>>>>>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe >>>>>>>> . >>>>>>>> To unsubscribe from this group and all its topics, send an email to >>>>>>>> beagleboard...@googlegroups.com <javascript:>. >>>>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> For more options, visit http://beagleboard.org/discuss >>>>>>> --- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "BeagleBoard" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to beagleboard...@googlegroups.com <javascript:>. >>>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Gerald >>>>>> >>>>>> ger...@beagleboard.org <javascript:> >>>>>> g-co...@ti.com <javascript:> >>>>>> http://beagleboard.org/ >>>>>> http://circuitco.com/support/ >>>>>> >>>>>> -- >>>>>> For more options, visit http://beagleboard.org/discuss >>>>>> --- >>>>>> You received this message because you are subscribed to a topic in >>>>>> the Google Groups "BeagleBoard" group. >>>>>> To unsubscribe from this topic, visit >>>>>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe >>>>>> . >>>>>> To unsubscribe from this group and all its topics, send an email to >>>>>> beagleboard...@googlegroups.com <javascript:>. >>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>> >>>>>> >>>>>> >>>>> -- >>>> For more options, visit http://beagleboard.org/discuss >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "BeagleBoard" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to beagleboard...@googlegroups.com <javascript:>. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>>> >>>> >>>> >>> >>> >>> >>> -- >>> Gerald >>> >>> ger...@beagleboard.org <javascript:> >>> g-co...@ti.com <javascript:> >>> http://beagleboard.org/ >>> http://circuitco.com/support/ >>> >>> -- >>> For more options, visit http://beagleboard.org/discuss >>> --- >>> You received this message because you are subscribed to a topic in the >>> Google Groups "BeagleBoard" group. >>> To unsubscribe from this topic, visit >>> https://groups.google.com/d/topic/beagleboard/Fz64scAbfwo/unsubscribe. >>> To unsubscribe from this group and all its topics, send an email to >>> beagleboard...@googlegroups.com <javascript:>. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >> -- >> For more options, visit http://beagleboard.org/discuss >> --- >> You received this message because you are subscribed to the Google Groups >> "BeagleBoard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to beagleboard...@googlegroups.com <javascript:>. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > >
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