Guys I hate doing this, but can we limit this to BES topics? I'm sure there is an iPhone admin forum that would be better equipped.
From: [email protected] [mailto:[email protected]] On Behalf Of Chris Burwell Sent: Wednesday, June 23, 2010 4:40 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] iPhones overheating while connecting to an Exchange server Can you change the sync interval on the iPhone from "as mail arrives" to some interval to see if that will solve the problem? This will at least tell you if the issue is the realtime push. We have the same exchange environment and our two iPhones do not experience this problem. They are only 3G models. On Jun 23, 2010 6:49 AM, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> wrote: iPhone question of the day. I hate supporting these things... Anyone else seen this happen? I have 2 users whose iPhones are both turning super hot and whose battery is draining in a matter of hours Apple replaced them both, and the new devices are doing the same thing. The weird thing is--if I delete their account that connects to our Exchange server (via our Exchange 2003 SP2 front-end / OWA server) the iPhones cool right down and the battery lasts all day.. Its almost as if the constant sync'ing with Exchange is causing them to heat up and drain the battery. Anyone seen this or have any ideas? Thanks _______________________________________________ Bes-Admins mailing list [email protected]<mailto:[email protected]> http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
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