I called them one more time and got the same story of "It shipped on December 2, but we can't track it." I filed a dispute with my credit card, but then, I contacted Schwalbe directly. They told me EBT wasn't fraudulent, but they weren't well organized. They received the order on the 2nd, but they were out of stock. They informed EBT, who was supposed to contact me and credit my account. The tires are back in stock, but EBT would have to resubmit the order.
I'm not too worried with the dispute in place. I'll call again this morning to see if I can get them to issue me a credit, and then I'll cancel the dispute. The people who have received their goods from EBT seem happy with them, but it sounds like purchasing from them is not necessarily a smooth experience. Paul B. Cooley Santa Fe, NM http://carfreefamily.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Bicycle Lifestyle" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/bicyclelifestyle?hl=en -~----------~----~----~----~------~----~------~--~---
