No other alternatives "for the moment" Paul...  Unless you want to spend 
money for virtual PRI or physical PRI, and port the number over to the CLEC 
that is providing to you the PRI.

"Rogers" will be "Rogers" as it has been for the past many years...  and 
will continue to be that way unless they clean up act - which is not going 
to happen soon.  Unlimitel is great, but they are responsible for the 
service they deliver to you and not Rogers -- and they (unlimitel) would 
have to make arrangements with other CLECs to provide to you the 
un-interrupted service that you deserve.

Unlimitel with deal with Rogers -- but I doubt other telco providers would 
be as transparent as Unlimitel has been..., but then again, a friend 
commented its too easy to pass the blame to Rogers.

This morning clients called directly on my cell, all frustrated and angry 
and shot some x-rated voice messages for not being able to get in touch with 
me...  but I was pretty calm ;).

Downtimes come with the territory, and hence I have a 2nd number that is 
independent from Unlimitel and its carriers -- but then again, clients often 
don't call the secondary number, but quick to call your cell.

Cheers!
Reza.








----- Original Message ----- 
From: "Paul Nash" <[EMAIL PROTECTED]>
To: "biz asterisk" <[email protected]>
Sent: Friday, October 19, 2007 12:07 PM
Subject: [biz] Reliable 416 DID providers?


After this morning's Rogers failure killed my business lines plus a
client's lines for 4 hours, I'm thinking of finding a new source of
DIDs.  I like Unlimitel, they are nice people and have given great
service, but Rogers sucks in a  big way, and their incoming service
breaks too often.

So, what are the alternatives for 416 DIDs?  Who can provide them
from a *reliable* telco (if such an animal exists)?  Can you share
uptime stats for the last 12 months (how many outages, time-to-repair
for each outage)?

Thanks

paul

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