Tim St. Pierre wrote:
Maybe this is a silly question, but why doesn't someone make ticketing software around SQL/PHP/IMAP/SMTP? This seems to be a little more portable. I'm sure I will need a ticketing system before long, but I don't run windows on ANY of my machines, and have no plans to do so ever (an old copy of Win2K to program Motorola radios is the only exception).
Me neither. But what you're asking for is what RT is, except replace PHP with Perl. See http://bestpractical.com/rt/ and http://en.wikipedia.org/wiki/Request_Tracker
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