Nabeel / Paul,

You guys are 100% correct when stating that shipping and refunds are
way easier and faster when you order from within Canada.

Just for the research purposed for www.VoIPGizmos.ca - I have
purchased several items (Polycom phones) from the US (Buffalo and
Texas) and both orders took about 2 weeks to arrive in Montreal, QC.
On top of it I was charged with around $80 customs / fedex fees /
taxes / duties on $200 order on top of $45 shipping fee to ship to
Canada.

So my point being - before ordering - always calculate the final price
- keep in mind Fedex / UPS charges $40-50 fee to process your order
across the border. When someone orders at www.VoIPGizmos.ca - we
always process the order within 2 business days and overnight it to
our customer no matter where in Canada.

-- 
Alex Kovalenko
Director of Operations
http://www.kovasys.com
[EMAIL PROTECTED]
Tel: 888.568.2747 x701

"IT Consulting & Staffing"
"Consultation et Recrutement en TI"


On Sun, May 4, 2008 at 7:06 PM, Paul Nash <[EMAIL PROTECTED]> wrote:
> I am not a reseller, NFI in any vendor or reseller, but I agree with
>  Nabeel.  I buy from him, even if his prices are a tad more than the US,
>  as he will send me advance replacements, send me phones to try out or
>  to show to my clients, and will ship in a huge hurry if I ask him to.
>
>  I am sure that there are any number of other suppliers, in the US and
>  in Canada, who will do the same.  However, I *know* that I get great
>  support and service here, and it is not worth the hassles just to save
>  a few shekels.  If I were ordering 1,000 phones I might reconsider, but
>  then I am sure that I would get good pricing this side of the border.
>
>  Yes, I do buy quite a lot of kit from the US, but it is surprising how
>  little the difference is once you including shipping, taxes, hassle,
>  being gouged by Visa and/or Paypal.  Then the moment anything goes
>  wrong, you need to replace anything, or find that you ordered the wrong
>  thing, *boom* go your savings (and then some).
>
>  YMMV, IANAL, etc etc.
>
>         paul
>
>
>
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