Hi John, When there is a thread of messages pertaining to the same subject line, original messages + all replies,to save you the time of having to arrow through all of the messages, if you have messages grouped by conversation this setting will collapse all the messages in each thread so all you will see is the first one in the thread and you can arrow past a whole group of messages at 1 time. If there is a particular thread that interests you, you would press the right arrow key to expand the message group and expanding will show all the messages in this particular thread.
To change this setting follow the steps below. 1. Press Alt + V for the view menu, but not in an an open message. 2. Press enter on current view or press the letter V. 3. Arrow up to " group messages by conversation " and if this box is checked press enter to uncheck this box and take you out of the menues. I hope I haven't confuse the hell out of you! LOL Take care. Mike ----- Original Message ----- From: John Justice To: blind computing Sent: Friday, October 16, 2009 3:02 PM Subject: [Blind-Computing] OUTLOOK EXPRESS, EXPANDED MESSAGE ANNOUNCEMENT Hello group. I need help with Outlook Express. I'm using Windows XP Professional and Internet Explorer Version 8. I'm running an HP 550 notebook with Jaws 10 at the latest update. This thing is driving me crazy so I'll bet I'm missing something simple and stupid. That's usually the way. I am getting this very annoying message when I access e-mail. Outlook Express keeps saying "EXPANDED" every time I hit some, but not all , new messages. Is there a way to turn that thing off? Personally, I don't care whether the messages are or are not expanded as long as I can read them. Reading messages doesn't seem to be a problem. What does the term "EXPANDED" or "COLLAPSED" mean in lay terms, anyway? John and Linda Justice with guide dogs Jake and Zachary Sent from my HP laptop computer. PERSONAL E-MAIL: john_just...@verizon.net For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/