Yes, they are nice folks. I had an issue with billing and they worked with helping me changing my billing date.

Kim Kelly:
Alternate  Email:
kim...@samobile.net

Visit my web site:

http://www.samobile.net/users/kimk59/
"Friends are like sunshine, They always know when to shine on you and make you feel better when you are feeling Down".


----- Original Message ----- From: "Don Marang" <donald.mar...@gmail.com>
To: <blind-computing@jaws-users.com>
Sent: Monday, November 29, 2010 2:56 PM
Subject: Re: [Blind-Computing] net flicks


I called Netflix one night to ask about Audio Description. They do not currently support the capability to carry alternate audio channels for Audio Description or foreign languages. Here in the US, the Government uses a less appropriate term, Described Video Service (DVS), rather than Audio Description. As far as the agent knew, none of the content has Audio Description or foreign language audio tracks available from the studios yet. I would recommend everybody call Netflix and let them know you are interested in this feature. Their Help Desk is extremely nice!

Don Marang

There is just so much stuff in the world that, to me, is devoid of any real substance, value, and content that I just try to make sure that I am working on things that matter.
Dean Kamen


--------------------------------------------------
From: "Andre Williams" <andre.williams.1...@gmail.com>
Sent: Monday, November 29, 2010 3:26 PM
To: <blind-computing@jaws-users.com>
Subject: Re: [Blind-Computing] net flicks

To make it easy on everyone Here is the URL for the Netflix shortcut info
followed by the shortcuts:
http://www.tech-recipes.com/rx/7854/netflix-movie-player-use-keyboard-shortcuts-when-viewing-watch-instantly-videos/

The Silverlight player for Netflix has a few handy keyboard shortcuts that can make your viewing of Watch Instantly videos a little easier and quicker. You can also access the diagnostics menu, check A/V stats, and manually set
the streaming rate.

F : To enable Full Screen Mode
Esc : To exit Full Screen Mode
PgUp : Play
PgDn : Pause
Space or Enter : Toggle between Play and Pause
Ctrl+Space : Pauses movie and shows and enters Key Frame Viewer; use arrow
keys to fast forward or rewind.

To use the following shortcuts, you must exit Full Screen Mode:
Ctrl+Shift+Alt+M (Ctrl+Shift+Option+M for Mac) : Access the Diagnostics Menu

Ctrl+Shift+Alt+D (Ctrl+Shift+Option+D for Mac) : A/V stats

Ctrl+Shift+Alt+P (Ctrl+Shift+Option+P for Mac) : Player info

Ctrl+Shift+Alt+S (Ctrl+Shift+Option+S for Mac) : Stream Manger (Stream bit
rate; Manual rate selection)

Note: To close any of the above windows, simply repeat the keyboard
shortcut.

Andre

----- Original Message ----- From: "Candy" <crlowesi...@yahoo.com>
To: <blind-computing@jaws-users.com>
Sent: Monday, November 29, 2010 11:22 AM
Subject: Re: [Blind-Computing] net flicks


I am going to paste the e-mail that was posted to the list a while ago.
these short cuts take a little playing with, but they do work.
As far as the descriptive videos, I have not heard anything about that.
Go to

http://www.tech-recipes.com/rx/7854/netflix-movie-player-use-keyboard-shortc
uts-when-viewing-watch-instantly-videos/

to find some keyboard shortcuts for use with Netflix instant movie watching feature. You will need to use your screen reader's pass through key (jaws
key + 3 in JFW, NVDA key +F2 in NVDA, don't remember what it is in Window
Eyes.) before using the keyboard shortcuts.



I have discovered an additional one to those listed, ctrl+right arrow is
fast forward, you have to hit space bar to resume playing.  Presumably
ctrl+left arrow is rewind, but I've not had occasion to test this.



               Christopher Bartlett



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On Mon Nov 29th, 2010 12:28 PM CST Mark Torgerson wrote:

Hi
   I would love to have a copy of the short cut keys for net flix. It
hasn't been the most friendly interface for me but I love watching the
movies on line. Do you think that net flix will start having some online
movies with discriptive video soon? As far as I can tell it would have to
be a part of their movie player.

God bless,
Mark

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