Hi Steve, I am going to give you 2 sets of steps. The first will be for opening an attachment & the second will be for saving an attachment. I just sent myself an attachment from my XP Pro computer to my Windows7 computer running Windows Mail, yes, Windows Mail, not Windows Live Mail. Running Windows Mail with Windows7 can be done, and is done by many people.
#1, Opening An Attachment; 1. Open the email. 2. Press Insert + the letter A, make sure that the attachment is highlighted, & press enter on it. 3. She might get a message stating, " Mail Attachment Security Warning, do you want to open this file?" This is normal so, not to worry. Now, she should, shift + tab, 1 time to Open, & press the spacebar, Now this attachment should open & play if it's a sound file or if it's a picture or something she should be able to view if her computer is set-up for the correct file associations. #2, Saving An Attachment 1. Open the email. 2. Press Alt + F, for the file menu. 3. Arrow down to save attachments....., & press enter. 4. Now, she will tab to the save button & press enter / spacebar. By default the attachment should go into her My Documents / Documents folder & she can navigat to this folder to play / open it there. Steve, if possible,another thing you can try is doing a Tandem session with her. This way you can be showing her & explaining things to her at the same time. Hope this helps. Take care. Mike ----- Original Message ----- From: Steve Boodram To: blind-computing@jaws-users.com Sent: Thursday, March 08, 2012 3:00 PM Subject: Re: [Blind-Computing] Opening Attachments in Windows Mail This lady wants to open the attachment. ----- Original Message ----- From: "dgcnc" <dg...@bellsouth.net> To: <blind-computing@jaws-users.com> Sent: Thursday, March 08, 2012 6:35 PM Subject: Re: [Blind-Computing] Opening Attachments in Windows Mail > M, I am understanding that he wants to Open an attachment. Not Save it. If > I am wrong, maybe he will clarify for us. > > Greg > > -----Original Message----- > From: Madison Espinoza > Sent: Thursday, March 08, 2012 5:30 PM > To: blind-computing@jaws-users.com > Subject: Re: [Blind-Computing] Opening Attachments in Windows Mail > > HI Steve, > > I have a strong suspicion you are not describing the problem correctly. :) > This is my issue with third person trouble shooting. Is she using windows > mail or windows live mail. Its important you post correct information or > else there is lots of confusion and unnecessary posts as we're now seeing. > > If someone out there would like to help out, please launch WLM and go to > the > file menu and look for a save attachments option. > > -M > W7HP32bit > ----- Original Message ----- > From: "Steve Boodram" <steveboodram...@gmail.com> > To: <blind-computing@jaws-users.com> > Sent: Thursday, March 08, 2012 2:03 PM > Subject: Re: [Blind-Computing] Opening Attachments in Windows Mail > > >>I tried that but she is not finding any such menu. >> ----- Original Message ----- >> From: "Madison Espinoza" <wysiwy...@charter.net> >> To: <blind-computing@jaws-users.com> >> Sent: Thursday, March 08, 2012 5:10 PM >> Subject: Re: [Blind-Computing] Opening Attachments in Windows Mail >> >> >>> HI Steve, >>> >>> Call or email your friend and tell her that in jaws she can either press >>> insert + A or simply use the file menu as it has a save attachments >>> option. >>> >>> -M >>> W7HP32bit >>> >>> ----- Original Message ----- >>> From: "Steve Boodram" <steveboodram...@gmail.com> >>> To: <blind-computing@jaws-users.com> >>> Sent: Thursday, March 08, 2012 12:13 PM >>> Subject: [Blind-Computing] Opening Attachments in Windows Mail >>> >>> >>>> Hello friends; >>>>> asking on behalf of a good friend of mine who needs some assistance in >>>>> opening atachments in Windows Mail. >>>>> >>>>> Could someone pleas offer some assistance. >>>>> >>>>> This friend of mine is afraid to install anything on her machine or >>>>> make any >>>>> modifications. >>>>> >>>>> Please provide step-by-step guidance. >>>>> >>>>> I tried figuring out its use on my laptop runningg same but also can't >>>>> seem >>>>> to find out how to do it. >>>>> >>>>> Thanks in advance. >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/