Sorry I did not see this I would download a new version of internet explorer save it and then go in to settings and delete the one that is there and reinstall it. That is what I would try next. But besure you save a copy of explorer because once it is removed you can't get to the web.
-----Original Message----- From: Blind-Computing [mailto:[email protected]] On Behalf Of Mauricio Molina Sent: Monday, October 22, 2012 9:17 AM To: [email protected] Subject: [Blind-Computing] Internet Explorer Issue Hi All, Since I did not actually see this message come through to the list, and since I also got no response, I am resubmitting my question. If no one has a solution, that's okay, but I am sending this again just to see if the list receives it...this time. Thanks, Mauricio I am trying to assist another blind computer user but am stumped on this one. The description of the problem is as follows: 1 year old HP EliteBook Laptop, Windows 7 64 bit, JAWS 12. There are 2 parts to this problem. 1. When trying to use the desktop icon for either the 32 bit version or 64 bit version of Internet Explorer, we are asked if we want to run this file. If yes, IE starts. But when using either the search feature of the start menu or the all programs sub menu to launch IE, it launches without issue. I have deleted the desktop icons and replaced them. I have made sure that IE runs with administrative privileges. The problem persists. 2. The second problem is that when IE is launched, the option for saving websites to favorites is not available. I've tried going through the Favorites menu as well as using Control+D...nothing. I reset IE to no avail. I made sure to install all Windows updates, including IE 9, and still nothing. Short of installing Firefox, anyone have any ideas? Because this problem started on or around August 25, a system restore will not work since the oldest date available is September 20 (I checked the box to show older restore points(. Thanks, Mauricio For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
