I think the email address/serial number field will open up once you have entered a valid service order number in the previous field. So first enter the service order number and then tab to the emial address/serial number field, and you should be able to enter it. I checked this page using Firefox, and the email address/serial number field doesn't even show up, so this is not aJAWS, Windows 7 or browser issue.

Gerald



Gerald


----- Original Message ----- From: "Carliss" <[email protected]>
To: <[email protected]>
Sent: Sunday, April 28, 2013 4:07 PM
Subject: Re: [Blind-Computing] filling out order forms?


Gerald,
Thanks for responding. I'm using windows7 professional, internet explorer9,
and jaws14 last build.
The link to the HP website is below.
Thanks again.

Carliss


https://h10025.www1.hp.com/ewfrf/wc/serviceOrderStatus

-----Original Message-----
From: Blind-Computing [mailto:[email protected]] On
Behalf Of Gerald Levy
Sent: Saturday, April 27, 2013 2:59 PM
To: [email protected]
Subject: Re: [Blind-Computing] filling out order forms?


Please provide the address of this site so that we can check it out for you.

Also, tell us which OS, browser and version of JAWS you are using.

Gerald


----- Original Message ----- From: "Carliss" <[email protected]>
To: <[email protected]>
Sent: Saturday, April 27, 2013 1:11 PM
Subject: [Blind-Computing] filling out order forms?


Listers,

I am trying to fill out an order form.  I found the field to put my order
Number, however, the edit field where I need to put my email address, says
"edit unavailable", I even found the status button but can't move until I
can get my email in.

This is a HP repair form that I am trying to fill out, to see what is the
status on my notebook.  My brother did it for me yesterday, I want to do
this my self if there's away to do it.

Thanks!





Carliss

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