Hi Colin,
On 9/20/2017 6:18 AM, Colin Jack wrote:
We have a number of customers complaining their websites are down.
Reboot server hasn’t worked but will check logs when I get in front of a
computer. Currently on iPhone.
Anyone else seeing this?
Is Apache running? Had a UK customer earlier this morning that had
Apache lock up on them so our tech found a particular PID was preventing
a restart. So after forcefully killing all httpd processes, then
searching for anything running with httpd and specifically killing that
PID with a -9, the tech was able to start httpd and admserv again. See
the following:
killall -9 httpd
ps -aux | grep "httpd"
kill -9 15209
service httpd start
service admserv start
The PID may be different in your case.
Of course, a reboot would typically have handled this. Your case may
be different. If the problem is ongoing and it's one of your servers
with us, open a ticket and we'll have a look asap.
--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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