Hi Chris On 20/09/2017, 13:32, "Blueonyx on behalf of Chris Gebhardt - VIRTBIZ Internet" <blueonyx-boun...@mail.blueonyx.it on behalf of cobaltfa...@virtbiz.com> wrote:
Hi Colin, On 9/20/2017 6:18 AM, Colin Jack wrote: > We have a number of customers complaining their websites are down. > Reboot server hasn’t worked but will check logs when I get in front of a > computer. Currently on iPhone. > > Anyone else seeing this? Is Apache running? Had a UK customer earlier this morning that had Apache lock up on them so our tech found a particular PID was preventing a restart. So after forcefully killing all httpd processes, then searching for anything running with httpd and specifically killing that PID with a -9, the tech was able to start httpd and admserv again. See the following: killall -9 httpd ps -aux | grep "httpd" kill -9 15209 service httpd start service admserv start The PID may be different in your case. Of course, a reboot would typically have handled this. Your case may be different. If the problem is ongoing and it's one of your servers with us, open a ticket and we'll have a look asap. Reboot doesn’t seem to solve the problem and it has hit multiple servers. Apache is running okay but all websites getting: Forbidden You don't have permission to access / on this server. I will trawl through the logs – been away from a computer but now back! Thanks Colin _______________________________________________ Blueonyx mailing list Blueonyx@mail.blueonyx.it http://mail.blueonyx.it/mailman/listinfo/blueonyx