Robert Fitzpatrick wrote on 12/3/2020 8:44 AM:
I migrated a site from a 5106R to 5209R server last week. The users use Roundcube. I exported the contacts for several users and imported into the new Roundcube 1.4.3 on the new server, all went well.

All of sudden this morning, the users contacts that were imported are all gone. Any idea what could cause this and how I can restore from our nightly backup?


Another note. After I migrated using CMUExport and CMUImport, Roundcube gave me an error. I renamed the folder in the vsite web directory to roundcube-5106, then added the Roundcube v1.4.3 Web Application from the WHAM Module installed. This is a listing of the directory now:

[root@www5 domainuser]# cd /home/sites/mail.domain.com/web
[root@www5 web]# ls -lah
total 28K
drwxrwsr-x  6 nobody site41 4.0K Nov 21 10:02 .
drwxrwsr-x  9 nobody site41 4.0K Nov 22 05:49 ..
drwxr-sr-x  2 admin  site41 4.0K Nov 21 08:43 awstats
drwxrwsr-x  2 nobody site41 4.0K Nov 21 08:43 error
-rw-r--r--  1 root   site41  249 Nov 21 10:02 index.html
drwxr-sr-x 12 apache site41 4.0K Dec  2 20:02 roundcube
drwxr-sr-x 12 apache site41 4.0K Nov 21 08:43 roundcube-5106

It appears that all preferences were lost somehow last night. This morning, all the users I had imported Contacts for and set their Identities are reverted to defaults with no contacts.

--
Robert
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