Michael Stauber wrote on 12/3/2020 11:15 AM:
Hi Robert,

After I migrated using CMUExport and CMUImport, Roundcube gave me an
error. I renamed the folder in the vsite web directory to
roundcube-5106, then added the Roundcube v1.4.3 Web Application from the
WHAM Module installed.

It appears that all preferences were lost somehow last night.

There are a couple of things at play there. When you migrate via CMU,
the GUI doesn't know what WebApps (if any) a Vsite has. Easy-Migrate
retains that information.

RoundCube is configured to auto-deploy to new Vsites.

So if you CMU-migrate a Vsite that already has RoundCube, then
eventually the auto-deploy mechanism of RoundCube/WebApp-Installer will
kick in and will overwrite the migrated RoundCube with a fresh install
of RoundCube. Which then replaces both the directory as well as the
MySQL database of that instance entirely. In that case the contacts will
be lost, as they're only stored in SQL.

You said you manually deployed RoundCube via the WebApp-installer after
the migration. That also counts as a "first time install" (and not an
upgrade), because as far as the WebApp installer was concerned: There
was no previous RoundCube installed that it knew of.

That would also replace the SQL database of that install with a fresh
one that didn't have the previous contact data.


Thanks Michael. So I'm not sure why that happened last night. I migrated on Sunday, renamed the old directory and did WebApp install. Monday I set Preferences and imported contacts for several users. All was fine through yesterday, this morning all preferences and contacts gone.

--
Robert
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