Agreed we need to get more systematic about this.  It's one of the things we 
want to pursue across all the committees in 2009.  Off the top of my head, here 
are a few things that I have heard requested.  If there are volunteers to take 
them on, that would be great:


*         An update to Joseph Smarr's tutorial on how to deploy OpenID on your 
website using the open source libraries

*         ROI analysis for various use cases of OpenID - what are revenue 
enhancement or costs reduction impacts of OpenID, how much will it cost to 
deploy, and consequently what is the return on investment (ROI) for deploying 
OpenID on my site

*         Specific case studies on the benefits of OpenID - site X saw 
registrations go up by 15%, site Y saw forgotten password costs go down by 10%, 
site Z gathered additional customer account registration data by consuming SREG 
data, etc.

*         Volunteers to create more content for the OIDF website for 
prospective RPs - this would also involve interviewing RPs to find out what 
content they'd like to see on the OIDF website

*         An overview of SREG and AX and how to use them for RPs

*         Best practices for RP deployment - this goes beyond the "how to" in 
the first bullet, to discuss things like UX, linking OpenIDs to existing 
accounts, managing disparate data from multiple sources, etc.

*         Benchmarking the websites of other SIGs and foundations to see

o   what website capabilities they offer that OIDF should, how we could improve 
navigation, organization, search, etc. on our site

o   what programs they offer for members that we might consider for our members

I'm sure others on the list have suggestions on things that the OIDF 
could/should be doing to help drive adoption and usage from a marketing 
perspective, so I'd suggest those people who are interested should subscribe to 
the marketing mailing list and we can start developing our plans for 2009.

Cheers,

Brian
==============
Brian Kissel
Cell: 503.866.4424
Fax: 503.296.5502

From: Chris Messina [mailto:[email protected]]
Sent: Monday, December 15, 2008 7:57 PM
To: Brian Kissel
Cc: OpenID List; [email protected]; Zac Bjelogrlic
Subject: Re: Status of the Customer Research Committee (Was: Re: [OpenID] 
Several Questions for the Current & Future Board)

Thanks Brian.

Is there a list of ongoing marketing activities and a list of goals, objectives 
or measurements we're using to gauge our progress?

I found the mailing list, but it looks dead:

http://openid.net/pipermail/marketing/

Jsut as with the CRC, I'd love to see a list of what's going on with this 
committee on the wiki. I'm happy to transcribe what information is available so 
that we can get ourselves sorted and our priorities assigned.

I feel like there's been lots of chatter on the OpenID mailing lists lately but 
not enough meaty opportunities to get people involved in owning a piece of the 
pie.

If we can start bite-chunking the work and assigning it to some of the more 
active posters on the OpenID lists, I think, given the free time some of us 
seem to have available, we might be able to make incredible progress (think: 
we're leveraging the opportunity provided by Cory Doctorow's cognitive 
surplus!).

Chris
On Mon, Dec 15, 2008 at 7:42 PM, Brian Kissel 
<[email protected]<mailto:[email protected]>> wrote:

I believe we've spent $10K with Market Focus so far (Johannes?) and BBC 
sponsored the meals and facilities at the NYC meeting (many thanks to Zac 
Bjelogrlic and the BBC team for their leadership and generosity).  One key next 
step was the UX Summit sponsored by Yahoo.  There have been separate related 
initiatives by many of the OPs focused user profile data management. Some 
preliminary discussions have happened around business and legal frameworks, but 
don't know that there is much to share on that yet.  I'd imagine next steps 
will be determined by the Customer Research and Marketing Committees in the 
context of next year's operating plan and budget.



Cheers,

Brian

==============

Brian Kissel

Cell: 503.866.4424

Fax: 503.296.5502



From: Chris Messina 
[mailto:[email protected]<mailto:[email protected]>]
Sent: Monday, December 15, 2008 6:17 PM
To: Brian Kissel
Cc: OpenID List; [email protected]<mailto:[email protected]>
Subject: Status of the Customer Research Committee (Was: Re: [OpenID] Several 
Questions for the Current & Future Board)



Ok, thanks for that.



Do we have any additional documentation or reports?



I'll transcribe elements of that presentation to the wiki in the meanwhile.



It'd be good to know if this work is ongoing, and if so, how to get involved or 
what outcomes are expected as well as how much was spent on the deliverables 
we've currently received.



Chris

On Mon, Dec 15, 2008 at 6:00 PM, Brian Kissel 
<[email protected]<mailto:[email protected]>> wrote:

Yes, one public summary from IIW in Mt. View: 
http://www.slideshare.net/bkkissel/openid-foundation-market-research-report-from-iiwb-2008-presentation
   This is just a summary from a more detailed report that Johannes initiated 
with an outside market research firm named Market Focus.  Market Focus attended 
the Content Provider Advisory Committee meeting, then did a series of 
one-on-one interviews with several of the participants as well as other RPs, 
prospective RPs, and OPs.



Cheers,

Brian

==============

Brian Kissel

Cell: 503.866.4424

Fax: 503.296.5502



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] On 
Behalf Of Chris Messina
Sent: Monday, December 15, 2008 5:48 PM
To: Johannes Ernst
Cc: OpenID List

Subject: Re: [OpenID] Several Questions for the Current & Future Board



On Mon, Dec 15, 2008 at 4:05 PM, Johannes Ernst 
<jernst+openid.net<http://openid.net>@netmesh.us<http://netmesh.us>> wrote:

Re the CRC work: I personally got on the phone with every board member that I 
could get a hold of in the week before I asked for funding the external 
consultant -- you will recall that you and I talked about it, too, on the 
phone, prior to the board meeting. So I'm at loss to understand what you mean 
by not having been consulted.



This is a separate topic, but I searched around for the results of the CRC 
committee and all I came up with was this page (ported from the original wiki):



https://openid.pbwiki.com/Customer-Research-Committee



Are the results of this study available?



Chris

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