To report a botnet PRIVATELY please email: [EMAIL PROTECTED]
----------
I assume you guys keep logs of who calls, and when? Or at least when the 
deactivations occur on which client ip's?

Would be a nice sample set to learn malware propagation patterns from.




Desai, Ashish wrote:
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> ----------
>
> One approach is to de-activate the customer's network access
> and hope they call the ISP customer support. When you de-activate, you
> put a notation against the customer account that they have a
> BOT/infection.
> Most ISP/business have decent CRM systems that allow you to put text
> notations against
> a customer account. We told the reps to have the customer install
> Anti-Virus software.
>
> You control the deactivation rate, so you can control the flow of calls
> to the customer support team.
> It increases the cost of customer support but is a nice way of not
> having to call the customer.
>
> We did this and it works quite well at 10 customers a day. The problem
> is when the customer
> continue to get re-infected. Its a little frustating to the customer but
> the process seems to work.
> There is no compliance checking model, once the customer calls we
> re-activate their access.
> We deactivate after a couple of days if they still show signs of
> infection.
>
> Ashish
>
>
> -----Original Message-----
> From: Gadi Evron [mailto:[EMAIL PROTECTED] 
> Sent: Monday, October 16, 2006 7:46 AM
> To: [email protected]
> Subject: [botnets] QoS and bot traffic
> ......
> How can this be done using today's technology? Does it require re-design
> of hardware or new systems to be designed? I hope to find out and get a
> proposal ready,
>
>       Gadi.
>
> _______________________________________________
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> All list and server information are public and available to law enforcement 
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>   

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