Hello list,
To everyone who responded to my questions about losing files,
I wish to thank you for doing so. However, nobody answered my
questions. I am aware that currently we are forced to live with
this problem after our upgrade or purchase to a new MPower, but
I'd like to know why. This technology is not cheap, and many of
us are required to mortgage something to obtain it, so I believe
that any marketed improvement should perform at least as well as
the device it replaced.
I'm still interested in getting answers to my original
questions about reset issues if your device freezes and you must
perform a reset without returning to Main Menu.
Since I haven't received my MPower yet, I don't know whether
this problem will affect me or not. If I'm not affected, then my
questions are moot, But in case I am affected, and for those who
are affected now, I think the questions deserve more than just a
"We'll just have to live with it" answer.
Forgive me, but I don't know Joseph Lee, is he a Humanware
engineer, vendor, or stockholder, or does he obtain the knowledge
he gives about these products from the User's manual? I am not
saying that he does not have actual, first hand knowledge and
professional experience about what he says, but if my new
transplant loses data, Joseph Lee nor the people telling me I
have to live with it are out of anything. I however don't have
my data, which is the reason I have this wonderful product in the
first place.
With all that said, I like my BrailleNote, and don't want any
other company's product to replace it. I just want it to work at
least as well as my 6.11 did. And please don't recommend that I
get a desktop, laptop, or notebook computer. I can't use the
QWERTY keyboard, and therefore, don't know how to use a computer.
This very expensive device is what I have, what I want, and I
need it working properly.
If this is off-topic, I apologize, but I believe that my
original message was on-topic and still deserves an answer, not
platitudes.
Sammie Clay
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