Sammie, as you will be aware, Windows CE (which is the operating system upon
which the BN family is based) is not manufactured by Humanware but by
Microsoft.  This is not rocket science.  if you just want to hear from
Humanware and not from any of us, why not write to them directly.  Expertise
does not reside only with HW; there are a lot of people on this list who are
knowledgeable and willing to share it.  IF you don't trust any of us, then
don't be on this list.

Kylee
----- Original Message ----- 
From: "Sammie Clay" <[EMAIL PROTECTED]>
To: "Write Humanware" <[email protected]>
Sent: Saturday, February 25, 2006 4:50 PM
Subject: [Braillenote] thanks


>
> Hello list,
>    To everyone who responded to my questions about losing files,
> I wish to thank you for doing so.  However, nobody answered my
> questions.  I am aware that currently we are forced to live with
> this problem after our upgrade or purchase to a new MPower, but
> I'd like to know why.  This technology is not cheap, and many of
> us are required to mortgage something to obtain it, so I believe
> that any marketed improvement should perform at least as well as
> the device it replaced.
>    I'm still interested in getting answers to my original
> questions about reset issues if your device freezes and you must
> perform a reset without returning to Main Menu.
>    Since I haven't received my MPower yet, I don't know whether
> this problem will affect me or not.  If I'm not affected, then my
> questions are moot, But in case I am affected, and for those who
> are affected now, I think the questions deserve more than just a
> "We'll just have to live with it"  answer.
>    Forgive me, but I don't know Joseph Lee, is he a Humanware
> engineer, vendor, or stockholder, or does he obtain the knowledge
> he gives about these products from the User's manual? I am not
> saying  that he does not have actual, first hand knowledge and
> professional experience about what he says, but if my new
> transplant loses data, Joseph Lee nor the people telling me I
> have to live with it are out of anything.  I however don't have
> my data, which is the reason I have this wonderful product in the
> first place.
>    With all that said, I like my BrailleNote, and don't want any
> other company's product to replace it.  I just want it to work at
> least as well as my 6.11 did.  And please don't recommend that I
> get a desktop, laptop, or notebook computer.  I can't use the
> QWERTY keyboard, and therefore, don't know how to use a computer.
> This very expensive device is what I have, what I want, and I
> need it working properly.
>    If this is off-topic, I apologize, but I believe that my
> original message was on-topic and still deserves an answer, not
> platitudes.
>
>
>
> Sammie Clay
>
>
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>
>
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>


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