Maurice; Please define what items you want us calling tech support for. If you do not allow some freedom in this area, you are going to be getting calls about simple things that can be solved by a question or two to the list. Do you want people calling you just because their machine is stuck in one handed mode. I do not think so. From what I have heard from this list, your team is having trouble keeping up with us now. If my problem is not solved by the list serve then I would go to tech support. Please look your message over. I think you have some unhappy campers out there. Terry Powers
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, October 02, 2006 2:52 PM To: [email protected]; [email protected] Subject: [Braillenote] Post from HumanWare to all BrailleNote List Members BrailleNote List Members: There have been a number of discussions recently on the BrailleNote list of which we would like to address. The BrailleNote User's email discussion list has existed for a number of years and is sponsored and offered by HumanWare. While a number of International HumanWare Team monitor the list and participate, the list is provided as a service to the BrailleNote user community for discussion of HumanWare products and as a forum for sharing and exchanging ideas, not as a formal channel for obtaining direct technical or sales support from HumanWare. Requests for support, reporting of possible bugs, and technical assistance should be directed via the standard channels listed below: HumanWare US Technical Support and Repair Toll Free: 800-722-3393 Email: [EMAIL PROTECTED] HumanWare Canada Customer Service and Repair Toll Phone: 888-723-7273 Email: [EMAIL PROTECTED] HumanWare Europe Ltd Phone: +44 1933 415800 Email: [EMAIL PROTECTED], HumanWare Asia Phone: +61 2 9686 2600 Email: [EMAIL PROTECTED] HumanWare New Zealand Phone: +0508 225 5734 Email: [EMAIL PROTECTED] The list will continue to be provided as a service and you will likely see various staff from the HumanWare team contributing to the discussions from time to time. There are a number of very talented and accomplished individuals on the list who very generously give freely of their time and assistance. Their efforts and generosity are greatly appreciated and valued by HumanWare. Please continue to utilize and enjoy the list, and we look forward to working with each one of you to see the BrailleNote and other HumanWare products continue to grow and improve. HumanWare Team ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
