Isaih;
The main problem with your order is that you are ordering 8.0, which is
not out yet.  I see no reason why they did not split it up into 2
different orders and charge you for 7.2 and either ask you to reorder
8.0 when it is ready or say they would charge you when it comes out.  If
I were you I would call them back or write to one of the moderators.
Good luck.
Terry Powers


-----Original Message-----
From: project one [mailto:[EMAIL PROTECTED] 
Sent: Sunday, March 04, 2007 11:48 PM
To: Voice Note
Subject: [Braillenote] just curious

Hello, List:

My subject line is the message.

On Thursday morning, I contacted Humanware to place an order for
7.2 and 8.0.

On Friday morning, I checked my balance, and nothing had been
taken out.  I called Humanware again to find out if there was
difficulty with my debit card.  I was informed that orders
weren't being taken at this time, because the old orders had to
be closed out.  Since nothing is going through the mail these
days, what is meant by orders can't go out? We download these
things from the internet.  There is nothing to be boxed, no
tracking number needs to be given.

If I were purchasing from any other store, I can tell you that I
would not be told that I couldn't place an order.  People would
want my money immediately.
To that end, I'm wondering if anyone out here on the list can 
contribute something to this situation that might clarify what's 
going on here?  Likewise, have any of you ever been told by 
Humanware that you called in on the wrong day to pl an order for 
a sma?  Perhaps it's just that I'm not understanding what all 
goes into fulfilling such an order, but it seems to me that do to 
the fact that every thing was going to be handled electronically, 
my account should have reflected the above referenced changes by 
the next day at the latest.  I'm just curious about all of this, 
and I very much welcome anyone's comments.  Isaih

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