Hi everyone 

 

Every so often while typing, my PK will freeze for no apparent reason. The
current line of text will be displayed on the Braille display but I cannot
input anything else. The joystick and the touch cursor are the only things
which respond at all, so I can move my cursor along the line, or move up and
down a line, but none of the navigation keys or keyboard commands will work.


 

I can only assume that I am typing too fast for the PK or that I have
pressed a key combination which triggers the problem. As I am typing at
speed whenever it happens I cannot pinpoint the key combination (if any). I
usually solve the problem by several minutes of frantic keyboard activity,
pressing the Exit, Return to Main Menu, Enter Announce Key Mode, and Move
forward and back a character/word/paragraph commands. As I am usually in a
lecture when it happens and need to get the unit working again in a hurry, I
perform all these commands rapidly and again don't know which unlocks the
unit. I have had most success with the Announce Key Mode command, but must
press it many times before anything happens. 

 

I have tried a standard reset and it does solve the problem, but it is
always the very last resort because I invariably have unsaved data that I
don't wish to lose. 

 

Has anyone else experienced this problem? I am running Version 7.2 build 47,
and before anyone suggests upgrading to 7.5 as a solution, I had the same
problem in 6.1 and it was not fixed in either 7 or 7.2. 

 

I have the feeling that it is a PK specific problem because I never
experienced anything like this on my Classic. 

 

Any help in learning how to prevent the freeze in the first place or
unfreezing the unit would be greatly appreciated. 

 

Thanks 

 

Kylie 

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