Hi Chris and others,
You should be able to get around this.
Although it was good to have someone take me through it,
particularly because I didn't know why it was failing, now at
least if anyone hits these symmptoms we have some aidea about the
problem.
Two things I should have said.
1. The way I was told by HW to get out of the freeze was with the
service reset.
I should have at least mentioned this in case anyone did get the
problem and was tempted by other resets that might not work.
That returned me to where I was before trying to upgrade--that is
7.2.47.
2. I very much suspect that the upgrade from one of these nonFAT
cards could be done by basically following the instructions for
an upgrade done by download.
You should only need to move the files off the card into a folder
beforehand.
You need somewhere around 43MB for the files.
Does anyone know a way of telling what format a card or disk is
in?
Regards,
Steve.
----- Original Message -----
From: "Chris Hallsworth" <[EMAIL PROTECTED]
To: "stephen" <[EMAIL PROTECTED]>,"BrailleNote List"
<[email protected]
Date sent: Mon, 24 Sep 2007 17:46:01 +0100
Subject: Re: [Braillenote] Upgrade to 7.5 freezes when sd card
format notFAT--suggestion
Ah no! My local Humanware dealer's sent me an SD card, so I hope
mine isn't
a faulty one! Maybe I should just buy an SD card anyway now I
have a fast
connection, and upgrade myself, without having to worry about the
upgrade
failing. Good job I haven't done it yet!
Chris Hallsworth
BrailleNote mPower user
Website: www.chrishallsworth.co.nr
----- Original Message -----
From: "stephen" <[EMAIL PROTECTED]
To: "BrailleNote List" <[email protected]
Sent: Monday, September 24, 2007 5:29 PM
Subject: [Braillenote] Upgrade to 7.5 freezes when sd card format
notFAT--suggestion
Hi,
There were a batch of SD cards containing the KeySoft 7.5.20
which were dispatched, with the SD card not in FAT format.
This might only be an issue in the UK I don't know.
Anyway, I got one of them.
When trying to upgrade with it the symptoms are: the upgrade
procedure struggles to find the initial file, that's the one
who's name includes the serial number; after the dots 4,5 reset,
(j,k I think on QT) the display remains blank, the mPower does
not respond to any keys and the upgrade freezes--(no beeps).
Because I can not reliably remember the exact sequence of
commands to resolve this, I am not including them--it is
basically moving the files off the SD, formatting it and moving
the files back--but I don't want to mislead anyone.
I was also then told to do the upgrade in a different way to that
described in the instructions.
This problem shouldn't strike those who download because you are
taken through the prepare SD card procedure.
My suggestion is to perhaps plan to upgrade early in the day,
just in case, so there is ample time to call HW and get a
response that day.
Regards,
Steve.
"seek ye first the kingdom of God, and his righteousness;"
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