h OK Steve, thanks for telling me that I could do a service reset. Greatly appreciated.A Chris Hallsworth BrailleNote mPower user Website: www.chrishallsworth.co.nr ----- Original Message ----- From: "stephen" <[EMAIL PROTECTED]> To: "Chris Hallsworth" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>; <[email protected]> Sent: Monday, September 24, 2007 9:57 PM Subject: Re: [Braillenote] Upgrade to 7.5 freezes when sd card format notFAT--suggestion
Hi Chris and others, You should be able to get around this. Although it was good to have someone take me through it, particularly because I didn't know why it was failing, now at least if anyone hits these symmptoms we have some aidea about the problem. Two things I should have said. 1. The way I was told by HW to get out of the freeze was with the service reset. I should have at least mentioned this in case anyone did get the problem and was tempted by other resets that might not work. That returned me to where I was before trying to upgrade--that is 7.2.47. 2. I very much suspect that the upgrade from one of these nonFAT cards could be done by basically following the instructions for an upgrade done by download. You should only need to move the files off the card into a folder beforehand. You need somewhere around 43MB for the files. Does anyone know a way of telling what format a card or disk is in? Regards, Steve. > ----- Original Message ----- >From: "Chris Hallsworth" <[EMAIL PROTECTED] >To: "stephen" <[EMAIL PROTECTED]>,"BrailleNote List" <[email protected] >Date sent: Mon, 24 Sep 2007 17:46:01 +0100 >Subject: Re: [Braillenote] Upgrade to 7.5 freezes when sd card format notFAT--suggestion >Ah no! My local Humanware dealer's sent me an SD card, so I hope mine isn't >a faulty one! Maybe I should just buy an SD card anyway now I have a fast >connection, and upgrade myself, without having to worry about the upgrade >failing. Good job I haven't done it yet! >Chris Hallsworth >BrailleNote mPower user >Website: www.chrishallsworth.co.nr >----- Original Message ----- >From: "stephen" <[EMAIL PROTECTED] >To: "BrailleNote List" <[email protected] >Sent: Monday, September 24, 2007 5:29 PM >Subject: [Braillenote] Upgrade to 7.5 freezes when sd card format >notFAT--suggestion >Hi, >There were a batch of SD cards containing the KeySoft 7.5.20 >which were dispatched, with the SD card not in FAT format. >This might only be an issue in the UK I don't know. >Anyway, I got one of them. >When trying to upgrade with it the symptoms are: the upgrade >procedure struggles to find the initial file, that's the one >who's name includes the serial number; after the dots 4,5 reset, >(j,k I think on QT) the display remains blank, the mPower does >not respond to any keys and the upgrade freezes--(no beeps). >Because I can not reliably remember the exact sequence of >commands to resolve this, I am not including them--it is >basically moving the files off the SD, formatting it and moving >the files back--but I don't want to mislead anyone. >I was also then told to do the upgrade in a different way to that >described in the instructions. >This problem shouldn't strike those who download because you are >taken through the prepare SD card procedure. >My suggestion is to perhaps plan to upgrade early in the day, >just in case, so there is ample time to call HW and get a >response that day. >Regards, >Steve. >"seek ye first the kingdom of God, and his righteousness;" >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
