Dear list and Humanware Support Staff:
I have attached a file of bugs which I have compiled from both my
experiences and those of other users. I know that Humanware
monitors the bn list and so probably already has many of these,
but I figured that it could not hurt to be sure. Humanware,
please take the time to review this list and ensure that, at the
least, all of these problems have been added to your database, if
not addressed in the next release of keysoft.
Since this message is going to both HW support and the BN list
(which does not allow attachments), I will post my list of bugs
below. If you reply to this message and are on the bn list,
please be aware that replying to all will send a copy of your
message to Humanware support as well as the bn list. Here are
the 49 bugs I have found:
For mPower BT with KS7.5B27:
1. Keyweb does not support DHTML, nor several event handlers in
JavaScript: onChange, onSelect, onFocus, and onBlur. OnClick is
supported.
2. If a webpage has default text for a textarea, that text
appears in the textarea as well as on the page after it.
3. Speech often speeds up when you give the BN several commands
without giving it time to speak fully in KeyMail and KeyWeb,
mainly when connecting.
4. Rarely, alarms will sound for no apparent reason--the BN once
told me an alarm was scheduled to ring at 1143 when the next one
was actually the next day at 0500.
5. The built-in modem is not very reliable--I have not been able
to establish a dial-up connection since KS7.2.
6. Somehow the total size of the "128mb" flash disk is 120.44mb.
7. The problem of the BN erasing documents (it has always been
with non-keyword-native formats) randomly is still here.
8. When you are editing a file, then attach the file to an
email/copy it, that path is not set to the default path to open
next time you go to edit it. In other words, you cannot, by
default, reenter a file you were just working with after
attaching/copying/moving it.
9. If a CF card is in the back slot when you try to plug a
Sandisk WIFI + Connect 128 mb card into the PCMCIA slot (with an
adapter) the storage part is recognized but the network part is
not. To get the WIFI part working you must take out the CF, plug
the Sandisk in, wait until the network card is recognized, then
put the CF back in.
10. If you have stuff in the clipboard and try to paste it into
a textarea, only the first few words appear.
11. When switching between Keymail and Keyweb, you must always
select the connection to use to connect.
12. Marked media files play in "view files by:" order instead of
in the order in which you mark them.
13. The upgrade seems to revert the default file type back to
braille or text, instead of keeping a different setting (mine
went from MSW to KWT).
14. Email is no longer sent after email is received when
entering the InBox. This was intentional, but I think it should
be an option rather than set.
15. When in French, the system cannot locate the Braille table.
16. When in German, the Braille display remains blank while
typing in a Keyword document even though speech reads the
information.
17. Translating a block of text into computer Braille places
capitals all over the text.
18. Issues with keymail (that I cannot duplicate): when sending
mail, the BN will sometimes give an exception and say "invalid
socket handle". When sending email to lists, the BN will
occasionally add a random character (from ASCII 0 up, not just
printable characters) to the end of email addresses going to
groups. This has happened (for me) on the following lists: BN,
GW Micro notetaker, Bookport, Blind Teen Talk (regularly) blind
programming, maybe others. It never happens to personal
addresses.
19. DAISY books sometimes lock up the unit when closing, never
hold your place in the text, and slow down basic operations like
moving by line.
20. Language tags cause problems in MSW files (maybe other types
as well), mainly when pasting text or inserting files. Text is
marked English even if the file was already English, then, when
you re-enter that file, there is a no-language tag in front of
the text (dollar sign l g) and there is no way to spellcheck
thtext, translate it into braille, or translate it back into
English.
21. I have found that when detaching files from emails, my bn
will freeze up and a reset will unfreeze it but not fix the
problem; I have to do a 4-5-6 reset before I can detach files,
and there is no way to know when it will happen again.
22. Playing media files, from audio files to local or internet
playlists, will sometimes freeze the BN.
23. In UEB, one cannot enter UEB in the "look up" fields of any
database; it must be grade 1.
24. Capitalization is missing in the BN information menu and in
some help prompts, such as the prompt about what to do when an
email is larger than the maximum size allowed.
25. There is no way to save a large email, or at least an
email's attachments that cause it to be too large, to a storage
card.
26. Pressing backspace-1-4 in a text box on a web page does not
erase text from the cursor to the end of the box; it instead
clears the entire box.
27. The bn does not always stop speaking when the
backspace-enter keys are pressed, nor does it always stop when
any key is pressed in the book reader, such as space, enter, or
backspace.
25. Placing the cursor on text, such as a url, when in UEB puts
the cursor at the start of the text, not where you pressed the
touch cursor button.
26. There is no distinction between same-page links (# links),
mail-to links, and "normal" links, plus mail-to links are not
supported.
27. There is no way to action the onMouseOver event for
links--possibly a thumb key press with enter or something.
28. The Braillenote prompts for a configuration when you click a
link after switching back to Keyweb, but not if you click a
button, even if the button accesses a server-side script. The bn
should prompt no matter what, unless the form does not talk to a
script, so that forms can be processed correctly. A similar
situation arises if you have a locally stored html page that
tries to access a script on the web. Also, when going back or
forward through pages with the dedicated commands, you are
prompted for a configuration in the above situations even if the
target page is locally stored.
29. You cannot open many files from the file manager if they
have extensions not directly recognized by the bn, such as .js,
php, .java, .cpp, .csv, .ini, .log, .bat, and so on. There
should be a way of associating a program with a file extension.
This would also help if you wanted to edit an html file rather
than view it in keyweb.
30. In UEB, question marks can be entered in text (such as a
url) but are not translated correctly. When you copy a url from
an email, you must go through it and insert dots 5-6 before a
question mark or the bn sees it as a quotation mark. The dots
5-6 sign should be inserted automatically by the bn.
31. There should be an option to save all files in keyweb, so
that you can download .txt files (and other text files with
different extensions--.java files are not downloaded, they are
opened like txt files).
32. When typing numbers in UEB, a colon does not make numbers
after the colon into letters (such as times--12 colon j j is
still 12:00) but the bn speaks any characters after a colon as if
they were letters, not numbers.
33. Keymail often reports receiving one more email then it
displays after finishing. For example: "there are 5 email on the
server. Checking for new email. Receiving 1 of 5." (receives
all) "finished receiving. There are 4 new email."
34. If ram is low, the bn will receive an email but say "error
decoding [or saving] email: error 2: the system cannot find the
file specified." So you get the email but sometimes it is broken
into code and sometimes you do not get an attachment that was
supposed to be with that email. The bn should monitor its ram
and refuse to receive messages if this is going to happen instead
of garbling the text and/or erasing attachments. On a similar
note, attachments are sometimes received with a .tmp extension.
They are full-sized but report having a size of 0 bytes, and are
unusable. Just to erase them one must reset the unit.
35. When freeing database space in keymail, especially after
clearing the trash of very large amounts of email, the amount of
bytes freed is reported as 0 even though it could be upwards of
500Kb.
36. When playing local audio files, the file sound is lost when
any sound, even a small background sound, is played on a web
page. The braille display continues to move along like the file
were playing, but one must exit and re-enter the file to get
sound back. In playlists, the entire playlist must be closed;
one cannot simply go to another song in the list, there will
still be no audio.
37. When reading continuously, the braille display jumps to the
end of the file several lines, up to a paragraph, before the
speech reaches the end. This means that if you are reading and
find a mistake you want to fix near the end of the file, you
cannot just stop speech and be at the mistake you just heard; you
must go back up to find where it was because the cursor has
jumped to the end.
38. When streaming radio stations, it is very hard to get a
constant stream; either it stops completely or pauses for
anywhere from 1 to 30 seconds, then starts up again where it
paused, but after a few seconds it will jump to the place it is
currently, skipping the audio missed when it was silent.
39. The Pronunciation Dictionary should be revamped: multiple
words should be allowed so that words like wind and live can be
set to speak correctly in common contexts; numbers and
punctuation should be allowed, so that 50-caliber is not
pronounced "50 dash 31 liber" and so on; punctuation should be
allowed in "misspellings" as well as words to be repronounced;
caps should matter, so that words like DOE can be pronounced "d o
e" when in all caps but "doe" when not all caps; words like
capt., lt., and so on should be changed to not stop a sentence as
though the period after the abbreviation were the period of a
sentence, so that "Capt. Johnson" is pronounced as expected,
"Captain Johnson" not "Captain. Johnson".
40. There is no way to view the document status of a webpage,
only the title.
41. When saving favorites, the name with which you were
prompted, not the name you type in for the favorite, is reported
upon saving the favorite. The favorite has the name you gave it,
but it is reported as having been saved with the default name.
42. There is no way to "force-quit" a script. If a script
triggers an infinite loop, especially of alert boxes, there is no
way to command the script to not run anymore.
43. In popup boxes, form characters such as tabs and new lines
are shown as ASCII characters, not as the format they are
supposed to be.
44. Modal dialog boxes are not supported properly, and neither
are boxes allowing one to enter text.
45. Things like "click" stay on the display even when a dialog
pops up, so if you have speech off and do not press the inner
right thumb key several times you will never know that the bn is
simply alerting you to something, and may reset, thinking it
frozen up.
46. The manual should mention the possibilities of DOS, or at
least tell users that they can type single dos commands into the
"command line?" prompt when running kssd/windows/cmd.exe. You
can search your system, make files hidden or not, even run bat
files to perform tasks you may want, such as having a bat file to
search and just changing the search term in the file.
47. When playing a playlist, you must reset in order to be able
to edit that list, even if you close the media player before
editing; you will get a message informing you that "the system
cannot access the file because it is being used by another
process".
48. When you exit an edited non-keyword-format file, you are
told that the "document has been modified. Save as a keyword
document?" You can press y for yes, n for no, s to suppress
future propts for that file, or space-e to abandon all changes to
the file. This last command should NOT be available here as I
have heard of several cases, including one of my school final
exams, being erased because of this.
49. When switching tasks from the wordprocessor and back, text
is sometimes deleted. To ensure this does not happen, you must
close your file, perform the other task, and re-open the file;
otherwise your document could be partially or completely erased.
Have a great day,
Alex
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