Thanks all for your suggestions about precautions before sending my unit for maintenance.

The next question some of your suggestions have generated is about copying the entire contents of the flash drive to a card with a single command. Can I do that? What is the shortest way to copy all the folders and files from one drive to another?
Regards
Tara Prakash
----- Original Message ----- From: "Ray Campbell" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, May 01, 2008 4:56 PM
Subject: RE: [Braillenote] sending for maintenance, precautions?


Also, erase any files you do not need and backup your folders to a CF or
SD card.

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[EMAIL PROTECTED]
AIM Screen Name: tclhelp

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sharon
Campbell
Sent: Thursday, May 01, 2008 12:06 PM
To: TaraPrakash; [email protected]; [EMAIL PROTECTED]
Subject: re: [Braillenote] sending for maintenance, precautions?

Hi Tara,
 We always make sure to back up our folders like email, keyplan, and
favorites.

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