So the question is not so much is this typical, but rather does this stink
out loud, and the answer is a resounding "YES!"
[EMAIL PROTECTED]
----- Original Message -----
From: "isaac obie" <[EMAIL PROTECTED]>
To: "Paula and James Muysenberg" <[EMAIL PROTECTED]>
Cc: <[email protected]>
Sent: Tuesday, August 26, 2008 4:05 PM
Subject: Re: [Braillenote] Is this typical?
About three years ago a friend had a braillenote bt32 that was sent in for
a cell replacement. It went in on December first and it was returned on
March the first.
Isaac
----- Original Message -----
From: "Paula and James Muysenberg" <[EMAIL PROTECTED]>
To: "BN" <[email protected]>
Sent: Tuesday, August 26, 2008 3:42 PM
Subject: [Braillenote] Is this typical?
I recently sent my mPower in for repair. I called HW today, because I
had heard nothing on the status of my unit. I was told that my Bn had
arrived on the 18th (though the UPS website said the 15th), and that the
repair department is two and a half to three weeks behind. Right now,
they
are still working on notetakers that arrived in late July, so I suppose
it
may be mid-September before they get to mine.
This is my first time to send in my BN, and I'm wondering if my
experience is typical. I'm blessed to have a Braille Lite as a backup,
but I
never imagined it might be over a month before I would have my BN back.
It
will be worth the wait, if they can fix the problems, but I'm surprised
that
there is such a backlog.
Paula
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.138 / Virus Database: 270.6.7/1631 - Release Date: 8/24/2008
12:15 PM
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
No virus found in this incoming message.
Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database:
270.6.9/1635 - Release Date: 8/26/2008 7:29 AM
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
