I think that Hw tec support is woeful.

When someone emails a problem to any of the other lists that i subscribe to, as well as people that belong to that list responding, a person from within the rellevant company always responds. I only have to site Sendero as an example. Mike or Chris are there in a flash to help out. In fact, they often both respond.

Does anyone from Hw ever read and monitor emails sent to the list?

Let's see how long it is before someone from Hw responds to Kylie's problem.

When the braille display stopped working on my m-power, I purchased a pk, and I transfered my keylist files, via a cf card, to my pk, and all the information on them is intact.

As well as the address list, I have 4 other keylist files which I have modified, and transfered succsessfuly.

I only mention this to demonstrate that it can be done. As to what the problem is, I'm afraid I've got no idea.

All the best, Richard.

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