Hi Frank. Is the file still there? Could you try upgrading? Peter.
----- Original Message ----- From: frank M. Hernandez <[email protected] To: [email protected] Date sent: Wed, 06 Jan 2010 23:39:09 -0700 Subject: re: [Braillenote] Trying to download the Apex update
I had a frustrating try at it today too. I wanted to use the Apex to get the file, as I was told by tech support that I could down load it with the Apex.
It took me two ours to get to 48%. Before going to 49% it told me that the file had failed to down load. I did a reset but when it came back up, it asked me if I wanted it to install 9.00 build, bla bla bla?
I did not chose to do this, I thought that something dreadful would happen to my Apex.
Any thoughts?
Frank M. Hernandez.
----- Original Message ----- From: "Peggy Kern" <[email protected] To: "Braillenote" <[email protected] Date sent: Wed, 6 Jan 2010 18:42:41 -0800 Subject: [Braillenote] Trying to download the Apex update
Well, I'm trying to download the Apex update, and I've been sitting at 7 percent for a very long time. I remember this happening with past updates in older BrailleNote models, and Humanware was kind enough to provide a .zip file for our convenience. I didn't see such an option for this upgrade. And I seem to be stalled at 7 percent. Will upgrades only be available to those whose Internet providers allow them to download these files? Or will a zip file be put up for those of us unable to download upgrades that aren't in .zip format? Or is it normal for the upgrades to stall at 7 percent for several minutes? Or is there a .zip option I didn't see?
Peggy <frustrated that the .zip option seems to have been taken away http://kernsac.livejournal.com
http://facebook.com/kernsac
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