Hi Wendy,
I have an MPower, not an Apex, but I've been having the same
problem lately. Have you tried switching the unit on, pressing
the reset button, then turning the unit off and waiting for the
"Starting KeySoft" message to disappear before turning the
BrailleNote back on? I'm sure that some of the more
technologically knowledgeable people on this list can give you
more suggestions, but this has worked for me in the past.
Good luck!
Lucy
----- Original Message -----
From: Wendy Cooper <[email protected]
To: [email protected]
Date sent: Fri, 29 Jan 2010 09:03:05 -0500
Subject: [Braillenote] Apex locked up
Our son's Apex locked up while trying to connect to a hard drive.
It won't
get past "Starting Keysoft". We have tried everything including
resets,
taking battery out, etc. Can't get it to active sync as we can't
get past
the "starting keysoft" display. Any suggestions before we send
it away?
Thanks
Wendy
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
