Hi,
So... A new design with that left side closed or just the old design?
Cheers,
Joseph

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Rizzino, Bonnie
Sent: Tuesday, August 24, 2010 11:15 AM
To: Alex Hall; bn
Subject: RE: [Braillenote] follow-up to Apex case problems

Just got a new one.  The cases seem the same and I too have heard that
many people were having problems.  My Apex fell out of old case on to
cement floor twice.  Fortunately it survived.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Alex Hall
Sent: Tuesday, August 24, 2010 2:09 PM
To: bn
Subject: [Braillenote] follow-up to Apex case problems

Hi all,
I just wanted to let everyone know that hw has shipped out a case to
me, for free, to replace my current Apex case. They said that a lot of
people have had the problems I have had. I am not sure if the new case
will be an exact replacement or if it will have some upgrades, but
hopefully I will know in a few days. If you are having problems with
your case, you may be able to request a free replacement. Again, this
is for the Apex only, and I am not sure how far back the problem goes.
For example, VoiceNote Apex users may not be entitled to this since
the vn is so new that it may have the newer case already (if indeed
the replacement is a new design and not just the same thing I have
now). I will let you know what I find out when the case actually gets
here, but in the meantime, if you are having serious problems with
your apex's case, give hw a call and see if you can switch it out for
a new one.

-- 
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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