Hi Sherri, Sorry to hear that... Sounds like a battery thing. As a last resort, try a Hardware-based Clean Reset (not Software-based Clean Reset, or ROM Reset); yes, there are other "undocumented" resets available that many users are unaware of. Do not ask me here for instructions on this - it's some information that only hackers and experts know. Before doing hardware-based Clean Reset, make sure to make a complete backup of your Flash Disk, as doing so "reformats" it. For those who are adventurous, here are a few hints: one is something more destructive than mPower version and another one is a hidden command under a hidden menu somewhere. I and others may have touched this subject before - for a complete description, ask me and alex Hall off list. If that reset didn't fix it, then I bet it's time for a replacement battery. If the replacement is not working, then I guess it's time to replace the adapter. Have you managed to ask someone to put their Apex battery in yours to see if it recognizes it? At this point, based on your situation, a hardware issue might be causing this problem. Cheers, Joseph
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sherri Sent: Saturday, September 04, 2010 9:00 PM To: Braillenote List Subject: [Braillenote] I love my Apex but ... Importance: High Okay, I have reached the end of my rope with this Apex. I am still having the same battery issues I have had all along. Even with the latest update, sometimes, when I unplug the Apex, it won't start, won't turn on and I can't even reset it without plugging it back in. Now, it is plugged in and it just restarted itself and did a memory scan for no apparent reason. This is with it in the off position. This is the second time today this has happened. I feel I have spent a tremendous amount of money for something that should be far more reliable than it is! Sometimes I take it places and go to turn it on and it will not start and I cannot perform a reset, so it is useless to me! I am very disappointed and hope there is some way to rectify this situation, because other than this problem, it is a great piece of adaptive equipment. Thank you. Sherri Brun, NFBF Secretary and NewslineR Coordinator E-mail: [email protected] http://www.nfbnewslineonline.org http://www.nfbflorida.org "Don't give up something you want forever for something you want only for now!" ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
