Hi,
My apologies for that... I did suggest Service Reset too.

On 5/13/11, Blake <[email protected]> wrote:
> Hi Joseph:
>
> That message was blank, but in response to Lucy's, I would suggest a service
> reset.
>
> Regards, Blake.
> ----- Original Message -----
> From: "Joseph Lee" <[email protected]>
> To: "Lucy Sirianni" <[email protected]>
> Cc: <[email protected]>
> Sent: Friday, May 13, 2011 8:04 PM
> Subject: Re: [Braillenote] BrailleNote not responding
>
>
>> On 5/12/11, Lucy Sirianni <[email protected]> wrote:
>>> Hi all,
>>>
>>>    I am writing this email on my backup BrailleNote as my primary
>>> one (an MPower BT 32 running version 8 of KeySoft) currently
>>> won't turn on.  I have no idea what happened.  Except for the
>>> occasional file deletions I posted about earlier this week, the
>>> BrailleNote was fine as of last night, but when I went to turn it
>>> on this morning, nothing happened.  It won't take a charge or
>>> respond to any of the standard resets.
>>>
>>>    Obviously this is a huge problem; any help at all would be
>>> very very appreciated.
>>>
>>> Thanks in advance....
>>>
>>> Lucy
>>>
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>>>
>>>
>>
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>>
>>
>> -----
>> No virus found in this message.
>> Checked by AVG - www.avg.com
>> Version: 10.0.1209 / Virus Database: 1500/3634 - Release Date: 05/12/11
>>
>
>

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