That's a good point (the cf reader not being connected). I forgot to say that, after my flash disk was replaced, bluetooth stopped working entirely; it would simply not turn on when I got the mPower back. I had to send it in again so they could fix it, but I suspect it was a simple matter of something not being plugged into the motherboard.
On 7/16/11, Joseph Lee <[email protected]> wrote: > Hi, > On my case, I sent my previous mPower for battery replacement. Other than > that, no problem with it. HOwever, with my Apex, I find that I send my unit > once a year (for general cleaning and fixing braille display issues). > As for the unit in question, I'm thinking that HW should have tested the > units more thoroughly before sending the unit back, otherwise this kind of > board issue might have not popped up. My guess is that either the actual CF > pins are not working, or the card reader is not connected to the board - > perhaps incorrect connection or not receiving power from the circuitry. > For Chris: Please tell Katie: > I bet it's the hardware issue again - either the actual CF pins are broken, > or there might be something went wrong with internal connection. I heard > similar cases like this before, so don't worry. Also, if you want to, ask > Katie to join this list (or I'll send her a persona invite) to see what > others think of this problem. > Cheers, > Joseph > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Alex Hall > Sent: Saturday, July 16, 2011 2:05 PM > To: Chris Nusbaum > Cc: BrailleNote list > Subject: Re: [Braillenote] [nabs-l] frustration with Humanware-- Any > suggestions? > > Well, when I first got my mPower, the spacebar got stuck and made the > unit almost unuseable after a few months. To make a long story short, > it got sent in four times, with the fourth time being a full keyboard > replacement. After all that, the spacebar was still tilted and in > danger of getting stuck (yes, even after a new keyboard). My flash > disk also got corrupted, so they said they replaced it, and it got > corrupted again. That taught me to stop using keymail, and I have so > far had no problems with my apex after about a year and a half... > Knock on wood! > > On 7/16/11, Chris Nusbaum <[email protected]> wrote: >> Could anybody help Katie with HW? Her email follows my signature. >> >> Chris >> >> "A loss of sight, never a loss of vision!" (Camp Abilities motto) >> >> The I C.A.N. Foundation helps visually impaired youth in >> Maryland have the ability to confidently say "I can!" How? Click >> on this link to learn more and to contribute: >> www.icanfoundation.info or like us on Facebook at I C.A.N. >> Foundation. >> >> >> >> Sent from my BrailleNote >> >> ---- Original Message ------ >> From: Katie Wang <[email protected] >> Subject: [nabs-l] frustration with Humanware-- Any suggestions? >> Date sent: Fri, 15 Jul 2011 17:34:20 -0400 >> >> Hello, all, >> Sorry that this sounds like an off-topic rant, but I'm having >> some >> major issues with Humanware and wonder if any of you has had >> similar >> experiences or any advice to offer. I sent my Braille Note PK in >> for a >> routine battery replacement toward the beginning of June-- the >> unit >> was in perfect working order otherwise-- but when I got it back >> about >> two weeks ago the unit wouldn't even turn on. I sent it back for >> a >> re-service right away, and they ended up having to replace the >> main >> board of the unit (for some reason that no one could explain to >> me, it >> was broken during the first, supposedly routine repair). I just >> got >> the unit back today, and guess what... the compact flash card >> slot >> isn't working! I spoke firmly with both the technical support and >> customer service representatives there to express my displeasure, >> and >> they have instructed me to send the unit back in again, as no one >> seems to have any idea about what may have caused the problem. >> Of >> course, all the re-servicing has been free of charge, but I >> personally >> find the situation ridiculous; I have been pretty satisfied with >> Humanware up until now after being a BN user for the past 6-7 >> years, >> so this is a huge disappointment. Has anyone had similar >> problems with >> either Humanware or any other assistive technology vendors? Did >> you do >> anything to address the issue other than to follow up with >> repeated >> phone calls? >> Thanks for reading and putting up with the rambling complaint! >> Katie >> >> _______________________________________________ >> nabs-l mailing list >> [email protected] >> http://www.nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org >> To unsubscribe, change your list options or get your account info >> for nabs-l: >> http://www.nfbnet.org/mailman/options/nabs-l_nfbnet.org/dotkid.nu >> sbaum%40gmail.com >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
