Paul, it may be a long shot, but how about calling verizon's much touted disability services offices, maybe they could or would make an effort for a point for disability services. Probably a far out idea!
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Henrichsen Sent: Tuesday, April 06, 2004 7:13 PM To: Braillenote List Subject: Re: [Braillenote] conecting cell phone to the BN? Hi, Terri. I tried contacting tech support. They know nothing. Since I am in the states, I can't actually talk to someone at PDI. I purchased my cable from supply net, a place recommended to me on this list over the phone. I don't think they are going to refund my money because I can't get the cable to work with my bn. The verizon tech support guy who worked with me over several days, got the cable to work connecting my cell phone to my pc. We were able to dial in and actually go to a few web sites. So the cable works fine. We thought it might be the cable. He and his supervisor took it upon themselves to contact PDI and/or humanware. I don't know who they contacted, but nothing was done. When ccontacting the person at PDI humanware, the verizon person was just told that it was possible and should work, but no attempt was made to research the problem. I also happen to know that a bn user, Marlaina Leiberg, who was a trainer for PDI, finally gave up trying to get verizon to work with her bn and switched to another cellular company. I don't know of PDI was any help here or if she was on her own. I think that what really bothers me is the apparent lack of interest from PDI to get verizon service to work with their units. What would it take for them to assign someone to research the problem and give us verizon customers guidelines? It isn't as if no one has ever heard of this cellular carrier. Since using one's bn with a cell phone is so much touted when making that sale, why not give better guidelines? Paul Henrichsen <[EMAIL PROTECTED]> <home.pacbell.net/paulh52> ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
