Hi Paul,
I have a Modarola Startac phone which is no longer made! My BN works
nicely with it and I'm on Verizon! You may need to examine the settings in
your BN. I use my BN through the serial port on the BN and I connect it to
my Modarola Startac phone!
Jim Aldrich
At 04:12 PM 04/06/2004 , you wrote:
Hi, Terri. I tried contacting tech support. They know nothing. Since I am
in the states, I can't actually talk to someone at PDI. I purchased my
cable from supply net, a place recommended to me on this list over the
phone. I don't think they are going to refund my money because I can't get
the cable to work with my bn. The verizon tech support guy who worked with
me over several days, got the cable to work connecting my cell phone to my
pc. We were able to dial in and actually go to a few web sites. So the
cable works fine. We thought it might be the cable. He and his supervisor
took it upon themselves to contact PDI and/or humanware. I don't know who
they contacted, but nothing was done. When ccontacting the person at PDI
humanware, the verizon person was just told that it was possible and
should work, but no attempt was made to research the problem.
I also happen to know that a bn user, Marlaina Leiberg, who was a trainer
for PDI, finally gave up trying to get verizon to work with her bn and
switched to another cellular company. I don't know of PDI was any help
here or if she was on her own.
I think that what really bothers me is the apparent lack of interest from
PDI to get verizon service to work with their units. What would it take
for them to assign someone to research the problem and give us verizon
customers guidelines?
It isn't as if no one has ever heard of this cellular carrier. Since using
one's bn with a cell phone is so much touted when making that sale, why
not give better guidelines?
Paul Henrichsen
<[EMAIL PROTECTED]>
<home.pacbell.net/paulh52>
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