Dean And List,
I am glad to hear that PDI is seriously considering support of the latest MS 
Word file formats.  This is because in my work environment, they are upgrading 
to the latest Microsoft x p platform.  Easy file transfer to and from the BN is 
required in my work environment.

Sincerely,
Jerry Weinger




> ----- Original Message -----
>From: "Dean Jackson" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Date: Thu, 8 Jan 2004 14:06:40 +1300
>Subject: Re: [Braillenote] op5+ doc file1 }ror message


>Hi Josh,

>We are aware of the issues surrounding the current word converters and do
>have them logged in our database.

>Pulse Data is looking to upgrade the support we currently offer for
>Microsoft word files and indeed, it is upgradeable.  However, more of the
>advanced aspects of doing this would only be able to be implemented given an
>operating system upgrade.

>Regards,

>Dean Jackson
>Customer/Technical Analyst
>Pulse Data International Ltd.

>DDI:   +64 3 373 6184
>Fax:  +64-3-384 4933
>Email:
>[EMAIL PROTECTED]
>Internet:
>www.pulsedata.com
>__________________________
>----- Original Message -----
>From: "Josh" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Sent: Thursday, January 08, 2004 1:23 PM
>Subject: Re: [Braillenote] op5+ doc file1 }ror message


>> will the word converters be updated? or would that require a windows ce
>upgrade?
>> Also, most mobile phones use the symbian operating system.  Would there be
>any advantages or disadvantages if PDI would switch to Symbian?

>> Josh


>>> ----- Original Message -----
>>>From: Dean Jackson <[EMAIL PROTECTED]
>>>To: Braillenote List <[EMAIL PROTECTED]
>>>Date: Thu, 08 Jan 2004 12:36:33 +1300
>>>Subject: Re: [Braillenote] op5+ doc file1 }ror message


>>>Hi Sharon,

>>>This will often happen when you have a Word XP document you are trying to
>>>open.  If you want to work with it on the BrailleNote, my suggestion
>would
>>>be to save it as an older version of Word using the PC.

>>>the BrailleNote deals best with Word 97 and Word 2000 files.  This is due
>to
>>>an issue with the Word converters we are currently using.

>>>If you have any further queries, please don't hesitate to contact me.

>>>Regards,

>>>Dean Jackson
>>>Customer/Technical Analyst
>>>Pulse Data International Ltd.

>>>DDI:   +64 3 373 6184
>>>Fax:  +64-3-384 4933
>>>Email:
>>>[EMAIL PROTECTED]
>>>Internet:
>>>www.pulsedata.com
>>>__________________________
>>>----- Original Message -----
>>>From: "Sharon Hamm" <[EMAIL PROTECTED]
>>>To: "Braillenote List" <[EMAIL PROTECTED]
>>>Sent: Thursday, January 08, 2004 12:27 PM
>>>Subject: [Braillenote] op5+ doc file1 }ror message


>>>> Hello.  I'm trying to open a word document with the doc extention in
>>>keyword.  If I review or not review the options I keep getting the
>message
>>>dll class not foundinininin
>>>> What can I do about it? Please help.
>>>> Sharon


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>> ___
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