Thank you. I left the BN on charge overnight, exercized the display, and all
is now fine, apart from one ing (a dot 9) which does not come up properly.
We have cleaned the display with a little isopropyl alcohol and all is well
apart from the one pin. Thanks for your help on this. I was convinced it
would have to be returned, so am very relieved.

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----- Original Message ----- 
From: "Bundy, Keith" <[EMAIL PROTECTED]>
To: "'Braillenote List'" <[EMAIL PROTECTED]>
Sent: Tuesday, January 06, 2004 10:52 PM
Subject: RE: [Braillenote] Braille display not working properly


> Dennis,
>
> I have had similar occurrences with Version 4.01 and 4.02.  I have found
> that a reset often helps.  If not, I exercise the Braille display by
> pressing space with O, then space with I to go to "Support Information
> Mode."  Then I press X, which exercises the display, and when I exit this
> with space with E, the display seems to work fine.
>
> It might be worth a try.  Let me know if you ahve further questions.
>
>
>
> -----Original Message-----
> From: Dennis Freedman [mailto:[EMAIL PROTECTED]
> Sent: Monday, January 05, 2004 12:54 PM
> To: [EMAIL PROTECTED]
> Subject: [Braillenote] Braille display not working properly
>
>
> Hello
> I am fairly certain I will have to return my BN but I thought I'd give it
a
> shot to the list in case there is something I can do.
> After using my BN (with KeySoft ver 5) I realised the battery needed
> charging and switched off. When plugged into the mains supply, the Braille
> display only showed very, very faintly - almost ghost dots. Having left
the
> BN on charge for some hours the problem still persits - when exercising
the
> display I can just feel the rows of dots or 6-dot block moving across the
> display, that's all.
> All other functions appear ok, although the file I was working on
initially
> on battery power was not saved, and on switch on I had to reset a couple
of
> times as the storage card was not recognized. Fortunately all my files are
> still intact.
> As an asside, and with apologies as I know this has been covered before,
> before sending the unit away unless I get some hints from users, can
someone
> pass on 'correct' voltages and charge/discharge values so I can be certain
> the battery hasn't gone below a useable threshold - I doubt this as the
unit
> works fine with speech. I've had the unit for about 18 months now.
> Any help welcomed.
> Thanks in advance.
>
> --- TheJazzDen - the  best UK, US and around-the-world jazz -
> www.thejazzden.org.uk now with broadband and modem streams!
> --- Broadband: put http://listen.thejazzden.org.uk:10025 into your player.
> --- Dial-up: put http://listen.thejazzden.org.uk:10023 into your player.
> --- Essentially Natural - Our own hand-made soaps and cosmetics using
> natural ingredients now accepting credit cards online:
> http://www.e-nat.co.uk.
>
>
>
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