Tina,
How much free space do you have on your flash disk, and also on your Keysoft 
System disk?   I have seen shortage of space cause strange things like this on 
my Braillenote and PC.   The culprit with the PC was lack of space.

Just a thought.

Sincerely,
Jerry Weinger


> ----- Original Message -----
>From: "Tina Birnenbaum" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Date: Fri, 7 May 2004 11:36:00 -0700
>Subject: [Braillenote] bad flash disk

>Hi.  Has anyone had trouhble with their flash disks lately? Last weekend mine
>stopped leting me do anything clear the planner create or delete files.
>Luckily the machine is in warranty, but I'm wondering how comon this is.  I
>finally reached the lone tech support person, and am sending it in since
>clearing the keysoft.ksd did not work.  HAS anyone seen much of this or is my
>unit just being very odd.
>----- Original Message -----
>From: "Karen McDonald" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Sent: Friday, May 07, 2004 9:24 AM
>Subject: Re: [Braillenote] Strange BrailleNote Keysoft Error Message


>> Beth, I think this is a very important addition to this thread.  It says
>to
>> me that if one has version 5.0 burned in to rom and if one installs
>version
>> 5.1 that this error could come up on the display.  Actually, I have tried
>to
>> bring my husband's machine back to version 5.0 but I can't seem to do
>this.
>> I'll try again, and probably after sending this message, I'll be
>successful,
>> (smile.)  To sum things up as I see them:  there is something wrong
>between
>> version 5.0 and version 5.1.

>> Karen
>> ----- Original Message -----
>> From: "Beth Hatch" <[EMAIL PROTECTED]
>> To: "'Braillenote List'" <[EMAIL PROTECTED]
>> Sent: Friday, May 07, 2004 11:51 AM
>> Subject: RE: [Braillenote] Strange BrailleNote Keysoft Error Message


>>> Hello everyone,


>>> Karen's and Dean's messages to me and others got me to thinking
>>> about my BrailleNote experiences over the last couple of months.  I'll
>try
>>> and make this quick.<smile>  But hopefully it will help us to resolve
>the
>>> issue.



>>> I received my BrailleNote in late August of 2003.  It had Keysoft
>>> 4.01 burned into ROM, and Keysoft 5.0 was just about to be released so I
>>> went to the software download site and scrupulously  followed the
>>> instructions from the web site and put Keysoft 5.0 on the BrailleNote.
>I
>>> downloaded it with my pc and I used Activesync and the BrailleNote
>utility
>>> written to be used with it and Keysoft 5.0 worked fine for about five
>> months
>>> without any issues or problems.



>>> In January of this year, I started having access problems with my
>>> BrailleNote flash disk.  This was stressful as all of my school notes
>were
>>> on that disk in several folders and files.  Several times during my
>class
>>> lectures, I would get a disk error, sometimes a message that the flash
>> disk
>>> couldn't be read or that system files could not be found or were
>corrupt;
>>> sometimes the BrailleNote would tell me to perform a regular reset, and
>>> sometimes a reset with dots 1-2-3.  After the third 1-2-3 reset in as
>many
>>> days,   the BrailleNote finally went back to Keysoft 4.01.  After
>several
>>> resets and several more flash disk errors in the next week, my
>BrailleNote
>>> became totally inoperable and I sent in for repair.  Luckily, since I
>> could
>>> tell that the machine was performing poorly at that time, this was right
>>> after 4.01 of Keysoft was loaded, I backed up all of my school folders
>on
>> my
>>> Compact Flash Card and so I was able to restore all of my notes to the
>> flash
>>> disk again when my machine came back almost three weeks later.

>>> When I turned on my repaired unit, I noted that I was now running
>>> Keysoft 5.0 Build 25, when I had installed Keysoft myself, the build
>that
>>> came up was Build 24.

>>> Everything was going swimmingly so when Keysoft 5.1 came out, I
>>> downloaded it to my pc and put the executable program on my Compact
>flash
>>> disk.  I followed the instructions from the software download site on
>the
>>> PulseData web site and performed all of the recommended resets at the
>> proper
>>> times as directed.

>>> As I said in my previous message, all applications worked perfectly
>>> with the exception of the "cannot run this version of Keysoft" message.
>>> Since Karen got me into thinking about the version of Keysoft I have
>> burned
>>> in the BrailleNote ROM, it would make sense that after my machine was
>>> repaired that Keysoft 5.0 was burned into ROM.

>>> When Dean asked me earlier if I had done a 1-2-3 reset, I had not,
>>> so yesterday, I did the 1-2-3 reset.  Keysoft 5.0 build 25 came back to
>my
>>> machine.  The messages about running the wrong version of Keysoft have
>> gone
>>> away.  I also should point out that my book reader seems to be keeping
>> track
>>> of where I left off in books again.  When I was using Keysoft 5.1,
>> whenever
>>> I opened the book reader, it would try to open to my Operating Systems
>>> folder (one of my classes) rather then the book I had been reading, all
>of
>>> my pleasure reading books are stored on my Compact Flash Card.  It seems
>>> that no matter where I am in the book reader, usually the compact flash
>>> disk, the book reader would always go back to my operating systems
>folder
>> on
>>> my BrailleNote flash disk and my operating systems folder.

>>> That no longer happens at all now that Keysoft 5.0 is running on my
>>> machine again, the reader has always remembered where I leave off,
>whether
>>> it's on the Compact Flash disk or the BrailleNote flash disk.

>>> I hope this message gives some clarification as to what started this
>>> strange error message at least from my end of the universe.<smile

>>> Sorry for the long message.



>>> Beth






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