I just receieved mine back yesterday and was told it was probably my compact flash disc. I tried to call yesterday afternoon to confirm this but had to hang up because of another comitment. When I sent mine off it would not do anything. All of this was two days after getting the machine back from repairs.
Marianne Denning ----- Original Message ----- From: "Tina Birnenbaum" <[EMAIL PROTECTED]> To: "Braillenote List" <[EMAIL PROTECTED]> Sent: Friday, May 07, 2004 2:36 PM Subject: [Braillenote] bad flash disk > Hi. Has anyone had trouhble with their flash disks lately? Last weekend mine > stopped leting me do anything clear the planner create or delete files. > Luckily the machine is in warranty, but I'm wondering how comon this is. I > finally reached the lone tech support person, and am sending it in since > clearing the keysoft.ksd did not work. HAS anyone seen much of this or is my > unit just being very odd. > ----- Original Message ----- > From: "Karen McDonald" <[EMAIL PROTECTED]> > To: "Braillenote List" <[EMAIL PROTECTED]> > Sent: Friday, May 07, 2004 9:24 AM > Subject: Re: [Braillenote] Strange BrailleNote Keysoft Error Message > > > > Beth, I think this is a very important addition to this thread. It says > to > > me that if one has version 5.0 burned in to rom and if one installs > version > > 5.1 that this error could come up on the display. Actually, I have tried > to > > bring my husband's machine back to version 5.0 but I can't seem to do > this. > > I'll try again, and probably after sending this message, I'll be > successful, > > (smile.) To sum things up as I see them: there is something wrong > between > > version 5.0 and version 5.1. > > > > Karen > > ----- Original Message ----- > > From: "Beth Hatch" <[EMAIL PROTECTED]> > > To: "'Braillenote List'" <[EMAIL PROTECTED]> > > Sent: Friday, May 07, 2004 11:51 AM > > Subject: RE: [Braillenote] Strange BrailleNote Keysoft Error Message > > > > > > > Hello everyone, > > > > > > > > > Karen's and Dean's messages to me and others got me to thinking > > > about my BrailleNote experiences over the last couple of months. I'll > try > > > and make this quick.<smile> But hopefully it will help us to resolve > the > > > issue. > > > > > > > > > > > > I received my BrailleNote in late August of 2003. It had Keysoft > > > 4.01 burned into ROM, and Keysoft 5.0 was just about to be released so I > > > went to the software download site and scrupulously followed the > > > instructions from the web site and put Keysoft 5.0 on the BrailleNote. > I > > > downloaded it with my pc and I used Activesync and the BrailleNote > utility > > > written to be used with it and Keysoft 5.0 worked fine for about five > > months > > > without any issues or problems. > > > > > > > > > > > > In January of this year, I started having access problems with my > > > BrailleNote flash disk. This was stressful as all of my school notes > were > > > on that disk in several folders and files. Several times during my > class > > > lectures, I would get a disk error, sometimes a message that the flash > > disk > > > couldn't be read or that system files could not be found or were > corrupt; > > > sometimes the BrailleNote would tell me to perform a regular reset, and > > > sometimes a reset with dots 1-2-3. After the third 1-2-3 reset in as > many > > > days, the BrailleNote finally went back to Keysoft 4.01. After > several > > > resets and several more flash disk errors in the next week, my > BrailleNote > > > became totally inoperable and I sent in for repair. Luckily, since I > > could > > > tell that the machine was performing poorly at that time, this was right > > > after 4.01 of Keysoft was loaded, I backed up all of my school folders > on > > my > > > Compact Flash Card and so I was able to restore all of my notes to the > > flash > > > disk again when my machine came back almost three weeks later. > > > > > > When I turned on my repaired unit, I noted that I was now running > > > Keysoft 5.0 Build 25, when I had installed Keysoft myself, the build > that > > > came up was Build 24. > > > > > > Everything was going swimmingly so when Keysoft 5.1 came out, I > > > downloaded it to my pc and put the executable program on my Compact > flash > > > disk. I followed the instructions from the software download site on > the > > > PulseData web site and performed all of the recommended resets at the > > proper > > > times as directed. > > > > > > As I said in my previous message, all applications worked perfectly > > > with the exception of the "cannot run this version of Keysoft" message. > > > Since Karen got me into thinking about the version of Keysoft I have > > burned > > > in the BrailleNote ROM, it would make sense that after my machine was > > > repaired that Keysoft 5.0 was burned into ROM. > > > > > > When Dean asked me earlier if I had done a 1-2-3 reset, I had not, > > > so yesterday, I did the 1-2-3 reset. Keysoft 5.0 build 25 came back to > my > > > machine. The messages about running the wrong version of Keysoft have > > gone > > > away. I also should point out that my book reader seems to be keeping > > track > > > of where I left off in books again. When I was using Keysoft 5.1, > > whenever > > > I opened the book reader, it would try to open to my Operating Systems > > > folder (one of my classes) rather then the book I had been reading, all > of > > > my pleasure reading books are stored on my Compact Flash Card. It seems > > > that no matter where I am in the book reader, usually the compact flash > > > disk, the book reader would always go back to my operating systems > folder > > on > > > my BrailleNote flash disk and my operating systems folder. > > > > > > That no longer happens at all now that Keysoft 5.0 is running on my > > > machine again, the reader has always remembered where I leave off, > whether > > > it's on the Compact Flash disk or the BrailleNote flash disk. > > > > > > I hope this message gives some clarification as to what started this > > > strange error message at least from my end of the universe.<smile> > > > > > > Sorry for the long message. > > > > > > > > > > > > Beth > > > > > > > > > > > > > > > > > > > > > ___ > > > To leave the BrailleNote list, send a blank message to > > > [EMAIL PROTECTED] > > > To view the list archives or change your preferences, visit > > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > > > > ___ > > To leave the BrailleNote list, send a blank message to > > [EMAIL PROTECTED] > > To view the list archives or change your preferences, visit > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
