Hi, Jim and Don:
It's also possible to go up into your web mail and see what's stuck up there.  
I've had to do that--grin!

> ----- Original Message -----
>From: "Don Bishop" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Wed, 18 May 2005 12:25:46 -0700
>Subject: Re: [Braillenote] databases and email

>Jim,

>This is pretty obvious and you well may have done it already, but are you 
>absolutely certain she's downloaded all messages from the server?  If a 
>message is not
>getting downloaded off of the server for some reason, this would cause an 
>abnormal termination of the download process and the mail would not actually be
>deleted from the server as the deletion process actually occurs after mail is 
>downloaded.

>Although I haven't had a similar problem in a long time, I have had email 
>receiving problems in the past and found it could be cleared by downloading 
>the mail
>using a pc set to delete messages from the server.

>Usually if the email download ends abnormally, there is some sort of error 
>message displayed, but I suppose it's also possible for no such message to be
>displayed or else it was just missed.

>Like so many things with the braillenote and other such products, a reset 
>isn't a bad idea either.

>It's truly amazing, the wide range of problems that can be solved with a reset.

>Don





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