I apologize if this issue has already been raised on this list--I haven't read the digests for a while. Last week, I had quite a bit of difficulty getting an e-mail account set up on a Braille Note that is running version 5.1. I called tech support twice but they were unable to help me and they eventually concluded that it was the fault of my network. I tried three separate e-mail services. I eventually tried a dial up service that had been recommended to me. While I was able to logon successfully I kept getting an error message. We then tried setting up the same service on a Braille Note that was running 4.01. And it worked! I uninstalled v. 5.1 to see what would happen if I ran it on 5.0 and I wasn't even able to add a service. It acted like it was adding the record but when I went into the directory of services to look it up it wasn't there anymore. I tried multiple resets but got the same result. Braille Note users are obviously successfully using version 5.1 with e-mail. Can someone recommend a dial up service that is working for them? If my current dial up service works with 4.01 I'm assuming that this a software issue related to version 5 and 5.1. Is this an issue that Pulse Data is aware of? Thank you for your help and recommendations in advance!
Krista
