Greetings,

I just purchased a BrailleNote and, with no training readily available to me, 
am attempting to teach myself to use the unit via the PulseData tech support 
line and the manuals that accompany the unit. I'm thrilled with the machine, 
but also realize what a steep learning curve I'm experiencing. When it comes to 
computers, I'm not always the sharpest tack in the box unless someone 
specifically explains various concepts to me. (Then I have absolutely no 
difficulty catching on). 

Rather than disturbing all of you proficient users with my beginner's prattle, 
I'm wondering if a few people might be willing to step forward and e-mail me 
privately--a few good people willing to serve as braillenote "mentors" during 
this next month until I get myself truly up and running.

All I can promise in return is that I'll gladly return the favor once I'm 
proficient in using the BrailleNote.

My initial questions are these (which all of you proficient BrailleNote users 
are going to find are really "scary"!!!:

1. I can find absolutely nothing in the BN manuals or help menus about how to 
delete a document. I find "delete word", "delete sentence"--but nothing about 
deleting the entire document. I assumed it would be listed in the same menu as 
"open a document", but it doesn't appear to be there.

2. With the assistance of tech support, I figured out how to insert the WiFi 
card (now--setting WiFi up so that I can use it at my local Borders is a 
different story.) However, the tech couldn't get through to me how to insert 
the compact flash card. I know it goes into the back slot, where the WiFi card 
can also be inserted, but beyond that. . . 

3. How does one install upgrades? I'm not all that great at cabling to other 
computers, Etc., so I'm hoping it can all be done with the stand-alone unit. 
(I'm absolutely getting the disk drive as soon as the bugs are fixed.)

This is just the beginning of the many questions I can't find answers to in the 
manuals. 

If anyone is willing to assist me, my e-mail address is:

[EMAIL PROTECTED]


Many thanks in advance.

Kimberly Morrow in Kansas City

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