I'm installing 6.1 whether people like it or not. Because I want better 
performance and ie6 and office2003 support and wireless and a better keymail 
even if it's not perfect.

Josh


> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Wed, 09 Mar 2005 10:19:14 +1300
>Subject: Re: [Braillenote] for HumanWare: Rectifying a bad situation

>Bob thanks for your feedback. However, many people are using 6.1 very
>successfully. Sadly, the nature of lists like this is that people will
>write here if they have issues, and seldom if they have praise. That's
>fine, but it gives people on this list a false impression as to the real
>situation. That said, as I acknowledged yesterday, we know some people are
>having unacceptable issues and we're working diligently to get them
>resolved. But 6.1 has also been really well received. I do agree that if
>e-mail is an important part of your BrailleNote usage, it might be prudent
>to wait for 6.11.

>Jonathan Mosen
>BrailleNote Product Marketing Manager
>HumanWare

>DDI: +64-3-373-6192
>Fax:  +64-3-384 4933
>Mobile: +64-21 466 736
>Email: [EMAIL PROTECTED]
>http://www.humanware.com



>             bob mates
>             <[EMAIL PROTECTED]
>             nk.net>                                                    To
>             Sent by:                  Braille Note
>             braillenote-bounc         <[email protected]
>             [EMAIL PROTECTED]                                          cc
>             .com
>                                                                   Subject
>                                       [Braillenote] for HumanWare:
>             09/03/2005 09:01          Rectifying a bad situation
>             a.m.

>                                                         
>             Please respond to
>             Braillenote List
>             <[EMAIL PROTECTED]
>              .pulsedata.com

>                                              




>Hi, folks: I guess it's safe to say that the 6.1 upgrade has been, shall we
>say, troublesome.  Ie might even say "ill-fated." Until HumanWare comes out
>with 6.11, There are certain steps which should be taken, which, I think,
>would greatly help in soothing ruffled feathers, and which would make great
>business sense. Here they 5:
>1.  Immediately halt the shipment of the 6.1 upgrade.
>2.  Send out an announcement, stating that, because of major issues, the
>upgrade is being withdrawn for revision.
>3.  People, who have already received the upgrade, should be fully apprised
>of these issues, and advised not to stall it until the new version, 6.11,
>comes out.
>4.  From this point on, anyone who orders the upgrade should be sent 6.11.
>5.  When 6.11 is ready, everyone who has either received 6.1, or who
>ordered it before these actions were taken, should receive the upgrade on a
>CF card.  (Optional) It might not be a bad idea to give these folks one
>SMA.
>While these steps may seem a bit drastic, I think they would do wonders, in
>restoring confidence in this company, which, in my opinion, still makes the
>best line of products around.  Thanks, and God bless.  Bob and Maxy-wax


>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote




>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote



Reply via email to