Hello Terry, Although I don't know what caused my data loss, I don't think it's attributable only to the fact that I've upgraded. Although the problem has only occurred since then, it would be foolish to blame Keysoft 6.11 until we have more information. Any operating system, whether it's Windows or Keysoft, can experience data loss, I've lost things on Windows at times as well, including an entire email folder full of important messages. I don't know why it happened, just as I don't know why I lost my data. My message was mainly to inform Humanware that this has happened in case there really is a problem, but second, to see if anyone else has had this problem or if it's just something with my equipment. As I said, it would be premature in my opinion, not to upgrade because of what I've experienced, since we have no information that my problem is concretely and definitely related to the upgrade. Perhaps Dean or Jonathan will see these messages and share their wisdom with us.<smile>
Best Regards, Beth -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Powers, Terry (NIH/OD/DEAS) Sent: Friday, May 13, 2005 6:59 AM To: 'Braillenote List' Subject: RE: [Braillenote] Lost Data: Keysoft 6.11 BrailleNote BT Beth and Others; Does anyone know what makes a BN delete files for no reason. I am using a 5.1 and that makes me fearful of moving forward to 6.11. If you copy one CF card to another wont they both have the same file names? The jentleman that lost all the files suggested you alter the file name when making a copy. I sure hope you did not mean copy everything by hand, from the computer, twice. Terry Powers -----Original Message----- From: Beth Hatch [mailto:[EMAIL PROTECTED] Sent: Friday, May 13, 2005 3:19 AM To: 'Braillenote List' Subject: RE: [Braillenote] Lost Data: Keysoft 6.11 BrailleNote BT Hi Matthew, Yes, I've tried every reset immaginable, unfortunately, this didn't solve my problem of the missing data. It's gone into the great bit bucket in the sky I'm afraid. Beth -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Horspool Sent: Thursday, May 12, 2005 10:52 PM To: Braillenote List Subject: Re: [Braillenote] Lost Data: Keysoft 6.11 BrailleNote BT Hi, Have you tried a reset? Matthew --- Matthew F. Horspool E-Mail/MSN Messenger: [EMAIL PROTECTED] Skype: matthewhorspool Web: http://onj.AndreLouis.com/mhorspool/ ----- Original Message ----- From: "Beth Hatch" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Friday, May 13, 2005 1:21 AM Subject: [Braillenote] Lost Data: Keysoft 6.11 BrailleNote BT Hello everyone, I've just installed my Keysoft 6.11 this week and it's been wonderful!!! However, I've run into a problem that maybe someone can help me resolve, or perhaps others are experiencing it as well. I use my BrailleNote for taking notes and reading my electronic textbooks in school. The electronic books are in Word 97 format, each chapter is saved as a separate file. Before I received my 6.11, I used the 5.1 version of Keysoft and read these with no problems, no data loss or any other problem. The files are stored on my Compaq flash card. Now, since I've upgraded to Keysoft 6.11, I have lost two chapters in my book for no apparent reason. In both instances, I was reading a chapter about Cisco routers, I reached my stop on the bus and I pressed e with the space bar to exit as I've always done. When I arrived at school and tried to pick up where I left off, the file was blank!! This has happened to me twice, and I don't understand why. As I've said, I've never had this problem at all with my BrailleNote BT, nothing has changed with my files, or the Compaq flash card. If anyone from Humanware can make any suggestions as to how I can prevent this problem, or if anyone else has experienced it, I would greatly appreciate your comments and suggestions. Thanks for reading my message, Beth ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
